Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Teleconferences
Join CIO Executive Council members and participate in the following live one-hour teleconferences:
* Transforming IT Teams
September 16
* Global CIOs: How to Lead on the World Stage
September 18
* Social Responsibility's Strategic Benefits
October 29
Apply today for a FREE subscription to CIO Magazine!
October 01, 2006 — CIO —
Costs, quality and the relationship of IT to the overall business strategy are critical factors in deciding whether or not to outsource. But other nontangible risks must be factored into the business case as well. According to outsourcing consultancy Ventoro, they include:
Employee impact Outsourcing can affect employee morale and productivity in the short and long term.
Customer impact Decisions to outsource may have a negative effect on customer opinion and ultimately on revenue.
Partner impact An outsourcing deal may force process and system changes on other vendors with whom you work.
Laws and regulations Outsourcing can affect your ability to comply effectively with laws, regulations and other standards. Compliance in an outsourced model can also cost more.
Security and intellectual property protection Outsourcing can impact system, facility and data security and may increase the potential for IP theft, fraud or other problems.
Business continuity and termination An outsourcing deal that fails can interfere with day-to-day operations.
Performance and support Outsourcing can affect real-time systems performance, IT support costs and technology integration.
–S.O.
© 2008 CXO Media Inc.
Just the basics, please. Sometimes we all need a refresher or we need to make sure our team and our colleagues are all on the same page.
Over 25 tutorials on everything from business intelligence to virtualization.