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Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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Hot Jobs: Program Manager

A program manager oversees a set of interdependent IT projects that need to be completed to achieve a broader goal.

 

March 30, 2007CIO

job description: A program manager oversees a set of interdependent IT projects that need to be synchronized and completed successfully to achieve a broader goal. "The program manager is responsible for pulling those teams together and tying those projects into a single view," says Sam Lawler, practice director of project management and strategy at GlassHouse Technologies.

Program managers understand a program's technology requirements and the business goals. They can talk about applications to a developer or give the CIO a high-level picture of the program's progress. Program management is the way most IT work will be carried out in the future, so this is definitely a hot job, says David Van De Voort, principal human capital consultant at Mercer Human Resource Consulting. "Program managers manage the processes by which technology gets done. These are more business roles than tech jobs. It's a key boundary spanner."

 
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why you need one: A decade ago, most IT initiatives could be undertaken as single projects. Not anymore. The reason: the complexity of IT resources and assets and their impact on a company's business operations. "For CIOs trying to implement change, change inevitably comes in the form of complex projects, which are really programs," Lawler says. IT initiatives today often require a programmatic approach to ensure proper execution and coordination. Program managers are experts in structured frameworks for provision of IT services and in methods for managing processes. Using a disciplined approach, they define needs, establish budgets and manage progress.

desired skills: Knowledge of developing and future technology and business trends. Project and program management coursework and certifications. A bachelor's or master's in computer science, as well as an MBA.

how to find them: "Find someone from the inside. They understand your technology and your business as well as your culture," says Jim Lanzalotto, vice president at Yoh. Look for midlevel managers who have expertise in application development, operations and services, as well as 10 years of IT experience, five of those years doing project or program management.

what to look for: Program managers must be skilled communicators, goal oriented, highly organized, excellent planners and good negotiators. Other desirable qualities: positive, optimistic, fair and likable. "Anytime you manage a large team, people have to want to work for you in order to do a good job," Lawler says. Candidates should have experience managing programs in sectors similar to your company and with comparable budgets, team size and duration.

 
 
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