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CIO Executive Council
A Peer-Advisory Service and Professional Association for CIOs

Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

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RESOURCE CENTER
 
 
 
 

Getting Clueful: Five Things You Should Know About Fighting Spam

The battle for your users' e-mail inboxes probably will never end, but it's not a failure of technology. Experienced e-mail and system administrators share the key points they really, really wish you understood.

 

April 02, 2007CIO

When you started your e-mail client this morning, you were prepared for the usual set of correspondence: your daily dose of corporate politics, a dollop of technical emergencies and the background hum of projects under way. Annoyingly, your inbox also contained a few messages advertising products you would never buy, and perhaps a phishing notice warning that your account was frozen at a financial institution where you don't have an account. Your company has antispam measures in place; surely, the IT staff should be able to keep this junk out of your inbox?

Perhaps they can, but the task of doing so has become much more difficult in recent years, partly because 85 percent or more of all e-mail traffic today is spam. If you haven't been listening closely to the dark mutterings in your e-mail administrator's office, you may have missed out on significant clues about the nature of the problem and what the IT department can do to address it. However, when you do listen to the technical staff, it's easy to get lost in their arcane acronyms, such as SPF and RBLs, and you may drown in more information than you really wanted to know.

To learn what's really happening in the technical trenches, we asked several e-mail administrators to tell us about the key items“the single key item, in fact“that they wish their IT management understood. If you read through their wish list, you may be able to understand the nature of their challenges and, perhaps, help them clean out your inbox.

In brief, says Keith Brooks, vice president at Vanessa Brooks, "Stopping spam is a mixture of luck, intelligence, alcohol and planning." With luck, he says, your CEO never hears about spam. "But without it, the CIO never stops hearing about this issue."

1. Lose No Mail.

The primary directive, for e-mail admins, is "lose no mail." If that means that an occasional spam message wends its merry way into users' mailboxes, so be it. E-mail administrators would prefer that users encounter a few annoyances than miss an important business message.

Dr. Ken Olum, a research assistant professor in the Tufts Institute of Cosmology, also maintains the institute's computers. Olum explains, "The most important thing is never to silently drop an important e-mail. If you just drop it, your correspondent thinks you aren't answering on purpose or forgets all about you. So suspected spam should always be rejected and never dropped. Sequestering it is only slightly better than dropping it, because you have to look through the sequestered spam, and most people don't bother."

 
 
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WHITE PAPERS

Exchange 2007 Risks and Mitigation Strategies

This whitepaper will review the strengths of Exchange 2007 and areas where CIOs should consider third party solutions.
 

Solving On-premise Email Challenges

This white paper presents ten on-premise challenges and their on-demand services solutions.
 

A Comparative Cost Analysis of Email Environments

This Forrester report will help you evaluate the full cost of your email environment and it will explore the benefits of cloud-based technologies.
 

An Infrastructure and Operations Analysis

This Forrester Report review three basic architectures to consider as you evaluate taking your email into the cloud.
 

Upgrading to VMware vSphere with vWire

Learn how vWire can help ensure the success of your upgrade from ESX 3.x to vSphere.
 

Practical Approaches for Securing Web Applications

Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don't understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle.
 

WEBCASTS

An Open Framework for Business Intelligence

Architecting Business Intelligence Applications for Change
 

Email and Web Threats Require a Layered Defense

Can you trust the cloud to secure your enterprise from email and Web threats? This Webcast discusses how web threat...
 

Smart techniques for application security: whitebox + blackbox security testing.

Whitebox & blackbox application security testing are two approaches for detecting vulnerabilities in Web-based and ...
 

Lower the Cost and Complexity of a Mobile Workforce through Automation

Lower the Cost and Complexity of a Mobile Workforce
 

Extending Client Refresh - 11 Steps to Maximize Savings

11 Steps to Maximize Savings
 

Profit from Power Savings

Cut Costs & Green Your IT Operations with PC Power Management

Find out how and why 400 organizations have d...
 

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