7 Tips for Secure Outsourcing

Burton Group Analyst Diana Kelley offers a handful of critical tips to secure your data when working with an outside vendor.

By Diana Kelley

Wed, April 18, 2007CSO

1. Know what you're outsourcing. Assess internal controls and policies and decide what level of risk management needs to be extended to the outsourced process (more, less, equal and so on). Remember that most accountability and almost all reputational risk cannot be outsourced. The Veterans Administration didn't directly lose patient insurance data in August 2006, their subcontractor Unisys didbut the VA was the one affected.
 
2. Understand risks and dependencies. Learn about regulations and compliance controls of the country, financial stability, geographic risks (flood zone, power grid stability) and legal recourse options.
 
3. Assess outsourcer's risk management level. Review outsourcer's policies and procedures as well as any key audit findings (for example, SAS70 Type II, BS7799/ISO27001 cert, and so on). For application outsourcing, review the outsourcer's SDLC and how code and application testing is performed.
 
4. Ask about training and background checks of personnel. Assess experience level of employees. Look for checks of any past criminal behavior.
 
5. Ensure data is protected appropriately. Review access control policies and technologies to ensure only authorized access to data and systems, review physical and virtual separation controls, restrict outsourcing by outsourcing, review data lifecycle management processes and encryption procedures (creation, storage, destruction).
 
6. Request transparency for monitoring and controlling data and services housed at outsourcing vendor. Here's some to consider: Daily or weekly reporting and audit log reviews, remote admin rights to monitor log files.
 
7. Create clear and explicit service-level agreements (SLAs) and have legal review them. Reserve "right to audit" (physical/logical) clauses, escalation path and altering process, quantify remuneration for data loss or service down time.

Loading...
Security MarketSpace
White Papers
Cost Effective Data Loss Prevention
Learn how Data Loss Prevention technologies can in fact be deployed in a cost effective manner. Learn more »
Data Loss Prevention and Enterprise Rights Management
Enterprise Management Associates highlights the complementary values of Data Loss Prevention and Enterprise Rights Management as a strategic approach to information risk control. Learn more »
Eliminate the Impact of Distance
Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster. Learn more »
Webcasts
Maximizing the Business Value of the PC Infrastructure
Reduced IT budgets have CIOs hunting for ways to maximize their PC infrastructure, while saving money and IT staff time. Diane Bryant, CIO of Intel Corp., talks with CIO magazine's Gary Beach about how her organization is addressing these challenges. Learn more »
Accelerate Your Virtual Environment
Rapid Replication for Virtual Servers Learn more »
 
SPONSORED LINKS
 

Data Loss Prevention: A Better Way to Approach Security

Software Executives: Take Control of Your Organization's Code Quality

Delivering Secure and Reliable Data through Spreadsheet Automation

Taking the Service Desk to the Next Level

Why Data Loss is Increasing--and What You Can Do About It

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Accenture IT Consulting: Logical meets technological. More . . .

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Top 10 Business and IT Drivers for the Wealth Management Sector

Bottom-Line Benefits of Virtualization

White Paper: The Building Blocks for Cloud Computing

Oracle's Application Grid Technical Demo

Next-Generation Application Servers and Infrastructure

Application Infrastructure at Enterprise Organizations

Achieving Business Agility with Application Grid

Learn about The Information Technology Infrastructure Library.

Achieving Pervasive Performance Management

Gartner Shares Predictions for 2009

Introducing the new HP ProLiant G6 server family

Stop Application Fraud at the Source with Device Reputation

Ready to Act: 3 Recommendations for Agile Processes

Automating the Generation and Secure Distribution of Excel Reports

Seven Ways ITIL Can Help You in an Economic Downturn

Maximizing the Business Value of the PC Infrastructure

Learn how to managing client systems in the enterprise.

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

Top-line Performance that's Bottom-line Efficient

Accenture: Outsourcing for uncertain times. Click to learn more.

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

8 Key Ingredients to Building an Internal Cloud

Data Center Optimization: Three Key Strategies

A CIO Executive Guide: Cloud Computing Looms Big on the Horizon

Oracle WebLogic Server Technical Demo

Data Grids and Service-Oriented Architecture

Achieving the Impossible: Unlimited Application Scalability

A Middleware Foundation for Application Grid

Tips for successful virtualization management.

Smart Decisions: The Role of Key Performance Indicators

Get Google Enterprise Search for your business information.

Accenture IT Consulting: Enabling high performance. More...

 
 
RESOURCE CENTER