Online Harassment: Five Tips to Defeat Blog Trolls and Cyberstalkers

By Mary Brandel

Fri, April 27, 2007Computerworld

Anyone who has participated in the blogosphere in the past two months knows the troubling story of Kathy Sierra, a prominent blogger who was the victim of online threats that included violent sexual acts and murder ("Death threats force woman to suspend blog, cancel talk at O'Reilly conference"). When the harassment spread beyond her own blog to two others that were affiliated with other prominent bloggers, Sierra became so terrified that she canceled an upcoming speaking engagement and took a hiatus from blogging.

But Sierra isn't the only one to endure online harassment. In fact, some would argue that she's just the most visible -- if not the most historically egregious -- tip of an iceberg that has been around since Internet discussions began in the early 1980s. "Between now and the early days of Usenet, the level of abusive behavior has been distressingly constant," says Tim Bray, a veteran blogger and director of Web technologies at Sun Microsystems Inc.

The difference is, with 70 million blogs in existence today and 1.4 new blogs created every second, according to blog search engine Technorati Inc., there are just more people participating in online discussions, and "the more crazy people you've got reading them, the wilder the whole blogosphere can become," says Richard Silverstein, who advocates for a peaceful approach to solving the Israeli-Palestinian conflict in his blog.

And he should know. Like Sierra, Silverstein is the victim of online harassment, in the form of hostile comments on his own blog, in external discussion groups and on blogs created solely for the purpose of maligning him. Given the topic that he blogs about, Silverstein is no stranger to abusive commentary. "It's part of the territory -- if you want to write a blog like this, you're going to deal with unpalatable people," he says.

But when the external blogs -- whose creators were anonymous -- grew increasingly threatening, including what he saw as pornographic photographs, he began to feel personally harassed. "I've felt insecure and under threat," he says. "No one has said, 'I'm going to come and kill you,' but there were some comments that got me concerned. You hate to think of these things, but it's very possible that some wacko will escalate from a threatening comment to actually doing something."

Silverstein has been able to uncover the identities of the bloggers, but he's been unable to force the blogs' removal, despite repeated correspondence with Blogger.com, which cites Section 230 of the Communication Decency Act that shields providers of content creation tools from liability for the content users create. In an e-mail sent to Silverstein, Blogger.com said that the site "does not remove allegedly defamatory, libelous or slanderous material from Blogger.com or BlogSpot.com," pursuant to Section 230, although it did remove the photographs because they were copyrighted images.

Loading...
Security MarketSpace
White Papers
Cost Effective Data Loss Prevention
Learn how Data Loss Prevention technologies can in fact be deployed in a cost effective manner. Learn more »
Data Loss Prevention and Enterprise Rights Management
Enterprise Management Associates highlights the complementary values of Data Loss Prevention and Enterprise Rights Management as a strategic approach to information risk control. Learn more »
Eliminate the Impact of Distance
Learn how to be prepared to adapt your environment in a way that supports distributed employees, anytime anywhere collaboration and the need for business continuity during a disaster. Learn more »
Webcasts
Maximizing the Business Value of the PC Infrastructure
Reduced IT budgets have CIOs hunting for ways to maximize their PC infrastructure, while saving money and IT staff time. Diane Bryant, CIO of Intel Corp., talks with CIO magazine's Gary Beach about how her organization is addressing these challenges. Learn more »
Accelerate Your Virtual Environment
Rapid Replication for Virtual Servers Learn more »
 
SPONSORED LINKS
 

Data Loss Prevention: A Better Way to Approach Security

Software Executives: Take Control of Your Organization's Code Quality

Delivering Secure and Reliable Data through Spreadsheet Automation

Taking the Service Desk to the Next Level

Why Data Loss is Increasing--and What You Can Do About It

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Accenture IT Consulting: Logical meets technological. More . . .

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Top 10 Business and IT Drivers for the Wealth Management Sector

Bottom-Line Benefits of Virtualization

White Paper: The Building Blocks for Cloud Computing

Oracle's Application Grid Technical Demo

Next-Generation Application Servers and Infrastructure

Application Infrastructure at Enterprise Organizations

Achieving Business Agility with Application Grid

Learn about The Information Technology Infrastructure Library.

Achieving Pervasive Performance Management

Gartner Shares Predictions for 2009

Introducing the new HP ProLiant G6 server family

Stop Application Fraud at the Source with Device Reputation

Ready to Act: 3 Recommendations for Agile Processes

Automating the Generation and Secure Distribution of Excel Reports

Seven Ways ITIL Can Help You in an Economic Downturn

Maximizing the Business Value of the PC Infrastructure

Learn how to managing client systems in the enterprise.

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

Top-line Performance that's Bottom-line Efficient

Accenture: Outsourcing for uncertain times. Click to learn more.

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

8 Key Ingredients to Building an Internal Cloud

Data Center Optimization: Three Key Strategies

A CIO Executive Guide: Cloud Computing Looms Big on the Horizon

Oracle WebLogic Server Technical Demo

Data Grids and Service-Oriented Architecture

Achieving the Impossible: Unlimited Application Scalability

A Middleware Foundation for Application Grid

Tips for successful virtualization management.

Smart Decisions: The Role of Key Performance Indicators

Get Google Enterprise Search for your business information.

Accenture IT Consulting: Enabling high performance. More...

 
 
RESOURCE CENTER