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June 17, 11:30 AM - 12:30 PM U.S./ET (GMT-4)
Larry Bonfante, CIO of the U.S. Tennis Association, will discuss the skills and approaches that your rising IT leaders must learn to be effective in an executive capacity.
How to Handle Your New CEO: Managing Turnover at the Top
June 18, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
Turbulent times have increased turnover at the top. Find out what Council CIOs have done to "break in" new CEOs—build relationships, set expectations, educate on the role of IT.
Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
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Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.
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Perhaps not coincidentally, CIOs are actively looking for project management assistance. Almost three-quarters of CIO readers are either “extremely interested” or “very interested” in finding out how to improve their project management discipline, according to our latest survey.
All this leads to one obvious question: If agile development is so darn good, then why hasn’t it been universally adopted?
The Trouble With Agile
The ceremonies of software development are deeply ingrained in IT. With traditional waterfall processes, the business throws its requirements over the wall to developers who hole up and start coding as they see fit. An 18-month target date can seem like decades away. Lost afternoons are no big deal. Who cares what the “lusers” (coders’ derogatory term for users) really want?
“A lot of people on the IT side thought [agile] was the flavor of the month,” Martin recalls. “Some just said, ‘I’m not going to do it.’” (Those programmers, Martin says, have been churned in agile’s wake.)
Opposition to agile methods also can come from enterprise architects, project managers and quality assurance staffers, says Carey Schwaber, a senior analyst for application development at Forrester Research. Enterprise architects worry that there’s not enough up-front design with agile, and the consequence is spaghetti code. Agile teams are self-managing, and the project leader’s role shifts dramatically—from ordering around to facilitating. And since QA testing happens throughout the process, and not just at the end, there’s usually resistance from the testing folk.
Misapprehensions about agile still run rampant in IT organizations. Eugene Nizker, a former financial services CIO and current consultant, ticks off the most infamous ones: Agile teams do not plan. Agile teams skip design. Agile teams do not test. Agile means no documentation.
In addition, executives can feel left out of the daily scrums and sprints of agile life, engendering insecurity at top levels. All this has hindered agile’s acceptance, says John Scumniotales, one of the creators of Scrum. “It’s easy to talk about the value of building software this way, but if I’m betting my enterprise on this project, senior management needs some controls and visibility into the process,” he says, citing the need for an agile-specific tool that functions like a Gantt chart, which visually illustrates project progress. “That’s where we need to get to,” he says.
But given the epic floods of waterfall failures, CIOs owe it to themselves and their organizations to get agile. “The world just doesn’t hold still and wait for 18 months anymore,” Fifth Third Bancorp’s Dury says.