Two-Factor Too Scarce at Consumer Banks

A search for strong authentication in online banking comes up short.

Tue, July 11, 2006CIO Every time I turn around, there's a bank trying to sell me on online banking. They pitch online bill paying as a convenience, which I guess it would be, but let's face it—the real convenience is to the banks, because of the money they could save on processing fees and tellers. Thing is, some of us simply don't want it to be that easy to transfer funds out of our checking and savings accounts. We want it to be harder.

That's why for years I've been saying that I won't sign up for online banking until a bank offers me strong authentication. Keep your $50 new-customer incentive or the low-end iPod, I say. Instead, I want an RSA token that generates a security code that I punch into a website, in addition to my user name and password. Or a keyfob that I stick into the USB slot of my desktop computer whenever I move funds. Heck, I'd even proffer a fingerprint if the bank would send me the biometrics reader. And I know I'm not alone. Larry Freed, president of the research group ForeSee Results, says that security concerns are slowing the growth of online banking. "People that are not using online banking are very concerned with security," says Freed, a former banking CTO.

In October 2005, it looked like my wish might finally come true. The U.S. Federal Financial Institutions Examination Council, or FFIEC, issued a requirement that banks strengthen the way they authenticate online transactions. (See "Second Thoughts on Second Factors" for my colleague Scott Berinato's rich analysis of what the FFIEC called its "guidance.") The FFIEC move was widely interpreted as a mandate that would push more banks to two-factor authentication. Hip, hip, hurrah!

Now-just six months until the FFIEC's end-of-year deadline-seemed like a good moment to take stock of the current consumer offerings for online banking. I spent several hours looking at what Fortune 100 banks tell prospective online banking customers about security, liability and authentication. This wasn't a scientific study, mind you. I didn't set out to get an insider view of which banks are the most secure or have the best anti-fraud defenses, nor do I have any way of gauging how well banks actually keep the promises they make. I simply looked at what the websites and marketing materials say about each bank's online practices. Unfortunately, it appears that we still have a long way to go before most online banking sites are "hard" enough for me to use.

CIO

Loading...
Security MarketSpace
Practical Approaches for Securing Web Applications
Enterprises understand the importance of securing web applications to protect critical corporate and customer data. What many don't understand, is how to implement a robust process for integrating security and risk management throughout the web application software development lifecycle. Learn more »
An Executive's Guide to Web Application Security
Since so many Web sites contain vulnerabilities, hackers can leverage a relatively simple exploit to gain access to a wealth of sensitive information, such as credit card data, social security numbers and health records. It's more important than ever to examine your Web application security, assess your vulnerability and take action to protect your business. Learn more »
Web Application Vulnerabilities
Security managers may work for midsize or large organizations; they may operate from anywhere on the globe. But inevitably, they share a common goal: to better manage the risks associated with their business infrastructure. Increasingly, Web application security plays a significant role in achieving that goal. Learn more »
Retooling IT for a Mobile Workforce
Check out this research note from IDC for guidance. Learn more »
Today's Risky Data Environment
This paper explains how an IT and security service provider can provide a practical, manageable and reliable solution. Learn more »
Business Continuity - Are You Always Open for Business?
This Oracle business brief explains how mid-sized can improve performance by creating an IT infrastructure that makes working faster, easier and more effective. Learn more »
 
SPONSORED LINKS
 

Making Consumer Two-Factor Authentication Simple and Cost-Effective

Mining the Cloud to Ease the Enterprise Compliance Burden

Solve Five Key IT Security Challenges with Cloud-Based Authentication

White Paper: Managed Security for a Not-So-Secure World

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

White Paper: A Security Blueprint Delivered From within the Network

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Authentication as a Service by Forrester Research

Cloud-Based Authentication for Next-Generation Extranets

Mobile Security: The Essential Ingredient for Today's Enterprise

IDC White Paper: CCM for IT Compliance and Risk Management

Keeping Your Members Safe from Online Scams and Predators

Learn about the growing threat of insider data theft.

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

 
 
RESOURCE CENTER