Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
June 17, 11:30 AM - 12:30 PM U.S./ET (GMT-4)
Larry Bonfante, CIO of the U.S. Tennis Association, will discuss the skills and approaches that your rising IT leaders must learn to be effective in an executive capacity.
How to Handle Your New CEO: Managing Turnover at the Top
June 18, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
Turbulent times have increased turnover at the top. Find out what Council CIOs have done to "break in" new CEOs—build relationships, set expectations, educate on the role of IT.
Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
Executive Competencies Assessment Tool
Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.
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June 11, 2007 — CIO —
The most basic decencies are those that demonstrate respect and consideration. A simple "hello" at the start of the day and "goodbye" at the end of the day are obvious but sometimes overlooked forms of consideration. Remembering the names of the people you work with regularly is equally as important as saying hello. Beyond these basics, here are some other ways to demonstrate respect and consideration.
Protect the Dignity of Others
We choose whether we are going to build people up or diminish them. This choice is very poignant especially during a downsizing. It's up to those of us at the top to protect the dignity of each and every person who has to be separated. Sometimes, the choices are much less public, but no less telling. Think about how much information you have about people in your organization. Resist the temptation to gossip or break confidences.
Don't Keep People Waiting
Early in my career, I thought that letting the salespeople calling on me "cool their heels" was acceptable. I was the customer, after all. A thoughtful supervisor set me straight. Since that correction, I have never consciously kept a visitor, including a salesperson, waiting. Receiving people promptly is a decency that counts because it is courteous and respectful.
Make Meetings Decent
For meetings you call, be the first to arrive and the last to leave. Leave the Blackberry behind. Rearrange seating to assure that everyone is included and groups are not set in opposition. Take time for introductions. Make space for quiet colleagues to offer their opinions. Finish on time or, for greatest effect, finish early.
Recognition Decencies
The Golden Rule, "Do unto others as you would have others do unto you," is a valuable guideline in life, but when it comes to recognizing employees, I suggest applying the Platinum Rule: Do unto others as they would have you do unto them. Outside of formal recognition and reward programs, here are some well-received ways to recognize people day after day.