South Africa Outsourcing Scorecard

South Africa: a rising outsourcing option, though its telecom and business processes are less mature than other countries.

By Stephanie Overby
Sat, July 15, 2006

CIO — A guide to outsourcing in South Africa.

  • Overall Ranking: Challenging
  • Average 2nd Year Programmer Salary: $10,000 to $15,000
  • Geopolitical Risk: Moderate
  • English Proficency: Very Good
  • Pros: Has attracted high-profile clients for call center outsourcing. Good English proficiency. Time zone compatibility and cultural affinity with Western Europe.
  • Cons: High costs (particularly telecom) and low process maturity relative to other offshore destinations. High crime rate.

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