Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »July 11, 2007 — CIO —
“Ninety percent of organizations fail to execute on otherwise well-planned strategies.” That’s what it says on the homepage of the Balanced Scorecard Collaborative.
I first heard this alarming statistic in a conversation with Gary Cokins, a strategist at software company SAS, a blogger and author of Performance Management: Finding the Missing Pieces (to Close the Intelligence Gap).
While I suspect that it’s true that not many companies execute their strategies fully, or even close to fully, doesn’t a 90 percent failure rate (90 percent!) seem too bad to be true?
I set out to find the genesis of this statistic, and I traced it back through David Norton and Robert Kaplan’s 2000 book The Strategy-Focused Organization to a survey of management consultants cited in a December 1982 Fortune article called “Corporate Strategists Under Fire.” That’s 25 years ago! If corporations haven’t improved their management discipline in 25 years, then I think the whole industry—including the Balanced Scorecard gang—might as well just pack it in and head to the beach.
Cokins addressed this lack of progress, saying it’s human nature to try out the next hot new methodology, tool or metric rather than exert the discipline necessary to bring it all together in a comprehensive performance management approach—an approach he has described as “a closed-loop, integrated system that spans the complete management planning and control cycle.”
The imperative for better, more consistent execution may be stronger today than ever. In a recent study by Grant Thornton, 87 percent of U.S. business leaders said that a superior level of execution provides the bandwidth to focus on innovation—and we all know how great the demand and how strong the need for innovation is.
Today, good execution means doing everything faster, from decision making to rollout. Our story, “Taking Virtual Servers to the Next Level,” by Senior Writer Thomas Wailgum, describes how CIOs are moving beyond the first-wave benefits of virtualization “to become the fast, flexible business partners that CEOs have always wanted.”
Do you think organizations have gotten better at execution in the past 25 years? Do you think you’re beginning to cut into that horrible 90 percent failure rate? What’s working at your company? E-mail me and let me know.