Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
June 17, 11:30 AM - 12:30 PM U.S./ET (GMT-4)
Larry Bonfante, CIO of the U.S. Tennis Association, will discuss the skills and approaches that your rising IT leaders must learn to be effective in an executive capacity.
How to Handle Your New CEO: Managing Turnover at the Top
June 18, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
Turbulent times have increased turnover at the top. Find out what Council CIOs have done to "break in" new CEOs—build relationships, set expectations, educate on the role of IT.
Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
Executive Competencies Assessment Tool
Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.
Learn more about the CIO Executive Council »Apply today for a FREE subscription to CIO Magazine!
July 13, 2007 — CIO —
Thinking about what you do, and why, is essential to any business. So someone who can challenge you to do it may be worth their weight in gold. At least thats what the clients of Ram Charan, a leading independent consultant, believe. He forces you to tell him what it is you want to do, says former Citibank CEO John Reed. And he forces you to really be clear in your own mind about what those things are and what steps have to be taken.
For more than 30 years, Charan has been trotting the globe dispensing advice. According to a profile of him in Fortune magazine, he lives modestly for a globetrotterhe owns virtually nothing (no house or car); he is single and helps support his extended family in India, chiefly with funds for education. For a man who counsels the titans of global business, he is surprisingly humble, fond of quoting Sanskrit sayings such as, Fear, laziness and anger. These are the downfall of human beings.
Asking Questions
The secret to Charans ability is his ferocious intellect and incredible knowledge. One executive says, He probably knows more about corporate America than anyone. But he is discreet. As Jack Welch, a former client, says, He has this rare ability to distill meaningful from meaningless and transfer it to others in a quiet effective way without destroying confidences.
One of Charans techniques is his ability to ask the right questions, questions that probe to the heart of a problem and challenge people to think very deeply about what is possible, probable and doable. Clients pay Ram Charan many thousands of dollars to challenge them in this way, but you dont need an outsider to ask good questions. In fact, asking good questions is a practice that all managers can cultivate. Here are some suggested ones.
What about your work motivates you? Too basic? Not really. When we are engaged in day-to-day work, we often forget about what drew us to what we do in the first place. When facing problems, we get caught up in the issues rather than what we like about what we do. By asking this basic question you can get to the root of what you like to do. And if you are doing it, fine. But if you are not doing it, then what can you do about it? What changes can you make so that you find satisfaction? Do those changes involve job redesigns, task reassignments or prioritizing your time more efficiently? Answers to these questions will get you to the heart of what matters most to you and may provide a path for you to fill fulfillment. (Or point you in a new direction to try something new.)