What It's Like To...Take Your Application Source Code Out of Escrow

Director of IT at Trans World Entertainment (TWE), Roy Simmons, explains how TWE took its application source code out of escrow.

By Roy Simmons & Christopher Lindquist
Wed, December 15, 2004

CIO — I don't encounter a lot of kids on my job. My company, iBeam Solutions, offers technology, not child care. We handle everything from phone systems to websites for some 2,000 clients in the central Ohio area. But on July 26, 2004, I was headed out to install a firewall for a special client—the Ohio Association of Child Caring Agencies. By protecting their systems, I'd be working indirectly to help kids all around the state. Little did I know that I'd soon play a direct role in the lives of four children I'd never met.

As I drove along I-70, looking to make my 10 a.m. appointment in downtown Columbus, I noticed one of the highway information signs flashing an Amber Alert: "Children abducted...," followed by a description of the car involved. I turned back to the road and there it was—the car described on the sign.

I quickly called my employee, Jeff Guiler, who was following me, and asked him to confirm the plate number on the sign. Sure enough, I was right behind the vehicle that likely contained four kids and their kidnapper.

My Marine Corps experience helped me focus on what I had to do next: call 911 and tell them what I'd seen. The dispatcher asked me to follow the car until officers could arrive. As we drove, I gave the operator a moment-by-moment account of what was happening. I was so focused on the car that I didn't even notice when the police officers arrived, just in time to follow the suspect's vehicle into a gas station, where they found the kids.

I stopped to talk briefly with the officers and then continued to my appointment. Later that day, I was told that the kids had been kidnapped by their step-grandfather, a convicted child molester. A few weeks later, I met the children and their parents at a reunion sponsored by a local military club. Since then, the mid-Ohio chapter of the Amber Alert organization offered me a position on their board, which I will share with my wife.

It was quite an experience, this sense of doing the right thing. It's hard to top the joy of making something awful come out all right.

—As told to Christopher Lindquist

Learn how your answer to this question compares to your peers by taking this quick poll. See how your peers are dealing with the challenge of ensuring a highly capable server infrastructure as technological shifts impact the application server platform.
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This paper breaks down attack sources into four categories: external, malicious insiders, accidental insiders, and unknown.
The rapid growth of data and technology is creating challenges for organizations as this digital data is considered to be business communications and must be preserved according the same industry-specific regulations governing the retention and discovery of emails and more traditional forms of electronic communications. This paper examines the role that Data Loss Prevention ("DLP") technology can play in helping organizations address the challenges of locating information in response to electronic discovery.
This research, conducted by the Ponemon Institute, focuses on issues relating to the use of data protection solutions such as endpoint encryption and data loss prevention within the workplace.
This report, by Jon Oltsik from Enterprise Strategy Group, examines the need for a new business-centric approach to DLP in order to align business and security requirements.
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