Telecommuters Lack Advanced Videoconferencing...For Now

By Tim Greene

Wed, August 22, 2007Network World As videoconferencing creeps into business networks, it will pass the telecommuter by, at least for a while.The average telecommuter will at best have a low-quality image amid otherwise stunningly realistic video displays on ultra-high-definition screens.

The cost of advanced telepresence gear -- in the hundreds of thousands of dollars -- means that the price is too great to pay except for exceptionally high-ranking or ultra-valuable employees who have the clout to demand the technology.

But vendors are finding ways to patch in users working from home who are equipped with lesser and less costly videoconferencing gear, and predict that over time improvements in codecs and lower bandwidth costs will ultimately boost the quality of telecommuter telepresence images.

For now, though, true high-definition telepresence systems do not come cheap. For instance, the Cisco TelePresence 1000 -- a single-screen option -- has a list price of US$79,000, while the Cisco TelePresence 3000 carries a price tag of $299,000.

That's a lot of money to give a single worker a crystal-clear presence in a videoconference, but even so, that's not out of the range of some members of some businesses. For instance, Telanetix, which makes Digital Presence gear, says it has one customer installing a telepresence studio in the home of the CEO.

The equipment is Telanetix's Executive model, which has smaller displays and fewer screens than the full-blown telepresence unit for group meetings but otherwise has all the capabilities of the larger system, says Rick Ono, Telanetix's president and COO.

The price tag: about $40,000 for the equipment plus the monthly cost of a T-1 line to the executive's house -- a sum that hasn't been determined yet but could be $1,500 per month.

Polycom also has a model for a single user called HDX-4000 that costs $8,000, but it's not an option for the average telecommuter says Mario Macedo, director of product management for Polycom's telepresence business unit. "You're really talking about an executive telecommuting situation," he says.

The units are more commonly deployed by businesses such as banks to let customers in branch offices meet with loan officers or other experts who work out of a centralized location.

There are much less expensive options if the goal is just to get an image of a person's face up on the screen in some form. Today, telecommuters can participate in Web conferences if they use Webcams running over DSL Internet connections. They appear as a bit of an afterthought, smaller in size and with jerkier motion, but nevertheless present.


Loading...
Network MarketSpace
Thinking About Deploying Mobile Broadband?
Explore lessons and best practices experienced by companies that have deployed mobile broadband to their workforce. Learn more »
Increase Application Performance and User Experience
This research shifts the attention from basic load-balancing features to application delivery features. Learn more »
Gartner Magic Quadrant, Application Delivery Controllers 2009
The market for products to improve the delivery of application software over networks remains dynamic. Learn more »
McAfee's Network Security Platform IPS
McAfee's Network Security Platform IPS; the costs, benefits, flexibility, and risk elements. Learn more »
The Cost of SQL Sprawl
Learn how a new approach to SQL server consolidation can reduce server counts by 50%, lower maintenance costs by 70% and reduce administration time by 75%. Learn more »
A Bottleneck-free Infrastructure
Storage bottlenecks have a significant impact on performance and productivity. Learn more »
Application Delivery Despite Emerging Challenges
IT organizations need to choose appropriate application delivery solutions that can scale to support the emerging challenges. Learn more »
 
SPONSORED LINKS
 

ROI of Application Delivery Controllers

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

eZine: A Roadmap to Reducing IT Complexity

Gartner Magic Quadrant, Application Delivery Controllers 2009

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

 
 
RESOURCE CENTER