Mobile Phones Help Secure Bank of America Transactions

SafePass program designed to fend off Trojan attacks for online banking customers.

Fri, October 05, 2007 — IDG News Service — Bank of America customers can now use their mobile phones to make online banking more secure.

This option comes as part of a new service called SafePass, which the bank unveiled last month. Customers will be able to sign up for SafePass to add an extra level of security for some banking transactions.

The SafePass system, which uses authentication technology developed by VeriSign Inc., sends a six-digit code to the customer's mobile phone. The code can be used only once, and it expires 10 minutes after being issued, making it harder for criminals to steal money from Bank of America accounts.

Bank customers can require this SafePass code for certain types of online banking activity such as transferring large amounts of money or logging on from a new computer.

SafePass works in conjunction with the SiteKey anti-phishing technology that the bank rolled out two years ago, said Mike Pennella, an e-commerce enterprise services executive with Bank of America. "This is really just another layer in our security strategy," he said.

Unlike SiteKey, however, SafePass is not a mandatory feature, Pennella added.

SafePass will be available to Bank of America customers in most of the U.S., Pennella said. Next year, the company will also begin offering a credit-card-sized card, built by Innovative Card Technologies Inc., that can be used to generate similar access codes without requiring a mobile phone.

Bank of America believes that SafePass will help crack down on so-called Trojan software attacks. This type of malicious software is unwittingly downloaded by victims and often includes keylogging software designed to track username and password information and send it back to criminals.

Other financial institutions, including ETrade Financial Corp., Charles Schwab & Co. Inc. and eBay Inc.'s PayPal subsidiary, have deployed similar "two-factor" authentication systems over the past few years.

In fact, Federal guidelines have called for banks to use stronger authentication technologies for online banking since the end of 2006, but they have given the banks some freedom in determining how they achieve this goal.

By requiring a code number in addition to the password, these systems make fraud harder, but not impossible.

In fact, one noted security expert, Bruce Schneier, has long predicted that two-factor authentication systems will do very little to cut down on fraud and identity theft over the long term.

That's because there are still other ways to access a customer's online banking session if an attacker has installed Trojan software on his computer, said Schneier, who is chief technology officer with BT Counterpane. "It protects against "steal the password" attacks, but not against Trojans that make transactions in the background after you authenticate," he said via e-mail.

"What I would want to know from the bank is: Who is liable for fraud when it occurs?," he added. "If it's me, I don't want the account or the token. If it's them, I don't care what sort of authentication they use."

Loading...
Security MarketSpace
White Papers
5 Tips for Data Loss Prevention Solutions
RSA® The Security Division of EMC has identified 5 key considerations to help organizations simplify the evaluation process for selecting a DLP solution that is right for their business. Learn more »
Secure Training Videos to Prevent Theft
Learn how Dream Force extended their marketing reach without being constricted. Learn more »
Prevent Intellectual Property Theft
Learn what the key components were in Hock International's purchasing decision. Learn more »
Webcasts
Maximizing the Business Value of the PC Infrastructure
Reduced IT budgets have CIOs hunting for ways to maximize their PC infrastructure, while saving money and IT staff time. Diane Bryant, CIO of Intel Corp., talks with CIO magazine's Gary Beach about how her organization is addressing these challenges. Learn more »
 
SPONSORED LINKS
 

Data Loss Prevention: A Better Way to Approach Security

Software Executives: Take Control of Your Organization's Code Quality

Delivering Secure and Reliable Data through Spreadsheet Automation

Taking the Service Desk to the Next Level

Why Data Loss is Increasing--and What You Can Do About It

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Accenture IT Consulting: Logical meets technological. More . . .

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Top 10 Business and IT Drivers for the Wealth Management Sector

Bottom-Line Benefits of Virtualization

White Paper: The Building Blocks for Cloud Computing

Oracle's Application Grid Technical Demo

Next-Generation Application Servers and Infrastructure

Application Infrastructure at Enterprise Organizations

Achieving Business Agility with Application Grid

Learn about The Information Technology Infrastructure Library.

Achieving Pervasive Performance Management

Gartner Shares Predictions for 2009

64-page prescriptive guide to security, compliance, and IT operations.

Stop Application Fraud at the Source with Device Reputation

Ready to Act: 3 Recommendations for Agile Processes

Automating the Generation and Secure Distribution of Excel Reports

Seven Ways ITIL Can Help You in an Economic Downturn

Maximizing the Business Value of the PC Infrastructure

Learn how to managing client systems in the enterprise.

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

Top-line Performance that's Bottom-line Efficient

Accenture: Outsourcing for uncertain times. Click to learn more.

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

8 Key Ingredients to Building an Internal Cloud

Data Center Optimization: Three Key Strategies

A CIO Executive Guide: Cloud Computing Looms Big on the Horizon

Oracle WebLogic Server Technical Demo

Data Grids and Service-Oriented Architecture

Achieving the Impossible: Unlimited Application Scalability

A Middleware Foundation for Application Grid

Tips for successful virtualization management.

Smart Decisions: The Role of Key Performance Indicators

Reduce risk, gain agility. See how Progress can help your business.

Improve ROI, lower TCO and reduce energy consumption.

 
 
RESOURCE CENTER