Project Management Newsletter
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 CIO BlackBerry News and Tips
 CIO Research and Analysis
 CIO Microsoft
 CIO Insider
 
 
 
LEADERSHIP
 
CIO Executive Programs
The Leader in Face-to-Face Education for Senior Executives

Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »

 
CIO Executive Council
A Peer-Advisory Service and Professional Association for CIOs

Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives

Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)

Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.

Webcast: Collaboration Initiatives: Benchmarks & Best Practices

Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)

Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.

Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices

This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.

More / Register »

Learn more about the CIO Executive Council »



 
 
RESOURCE CENTER
 
 
 

Leading Change With Every Move You Make

How to use simple but powerful actions to communicate your leadership agenda.

 

October 26, 2007CIO

You're not paranoid. Everyone is watching you. Fact is, the typical executive feels like they are living in the Sting song "Every Breath You Take." Everyone is watching "every move you make, every bond you break, every step you take..." for a sign of who you are and what you care about.

The realization is daunting to new executives. I remember my first week as a CIO. I couldn't walk down a hallway without wondering if I was suffering from a wardrobe malfunction.

RELATED LINKS

There is power in all the attention—if you use it wisely. We all know stories of leaders who, through simple but powerful actions, quickly communicated their leadership agenda. I recently heard about a new superintendent of a school district who, in response to some neighborhood complaints about kids walking on homeowners' lawns, took the time to drive down to observe the trampling-in-action and resolve the situation. What made the story worth repeating was that the superintendent's behavior stood in stark contrast to that of the local principal who had simply dismissed the issue as one outside the school's control. What made the story powerful was that it was clear to everyone that the superintendent intentionally selected the incident to communicate in actions what he had already communicated in words—that he expected the principals to know and take care of the kids and their community.

Unlike the superintendent, many leaders unconsciously condone behaviors that, if questioned, they would profess to oppose. I can think of CIOs who signaled to their organizations that teamwork was unimportant (by gossiping), that integrity was situational (by accepting gifts from vendors), that business collaboration was an elective (by spending most of their time in their office) and that strategy trumped results (by devoting most of their time to ideas versus deliverables).

The superintendent could have ignored the situation. Instead, he chose to demonstrate what it means to get close to the customer by making clear the priority that should be placed on feedback from the community and the kids. Similarly, a CIO who is interested in conveying the same message can do so by spending time talking with external customers and building relationships with business counterparts.

The key to powerful symbolic actions is that they are focused, unexpected and personal. Don't muddy the water by leveraging every teachable moment. Your behavior will be viewed as manic rather than measured. Choose behaviors that are in stark contrast to the past so that the stories are memorable and will be repeated. Finally, lead by example by demonstrating the behavior that you expect others to emulate. Here are some suggestions for dealing with particular challenges.

 
 
Loading...
 
WHITE PAPERS

Adobe for Business Process Automation

Companies must be able to react to customer demands, competitive threats, and compliance requirements.
 

Increase Customer Satisfaction and Lower TCO

With Adobe® LiveCycle® Enterprise Suite (ES2) software, organizations can easily deploy intuitive user experiences.
 

Upgrading to VMware vSphere with vWire

Learn how vWire can help ensure the success of your upgrade from ESX 3.x to vSphere.
 

Using ERP To Gain Competitive Advantage in a Tough Economy

For midsize enterprises, now is the perfect time to invest in a significant IT expansion - despite the economic climate.
 

Powerful Software Solutions for Midsize Companies

Now, midsize firms and even start ups can benefit from Oracles Accelerate program, which is a fixed-scope/fixed-price approach that ultimately lowers your software costs and speeds time to value.
 

Oracle Business Brief

How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
 

WEBCASTS

Extending Client Refresh - 11 Steps to Maximize Savings

11 Steps to Maximize Savings
 

The Last Software You'll Ever Buy? The Platform Approach to Development

Torn between "buy" and "build"? There is a third option that can give you the custom fit of an in-house build and t...
 

Beyond Installing ITPM Software: How a global company reduced risk and successfully implemented ITPM

Hear directly from one of your peers who has reduced risk and successfully implemented ITPM in this Live Webcast. ...
 

Informatica 9: What it means for the CIO?

Hear from Informatica's CIO on how Informatica 9 will improve...
 

The Case for Data Protection for SMBs

Every business needs a data back-up and recovery strategy. Without it, a severe storm or power outage could result ...
 

Enterprise Capture: Your Onramp to Business Process Automation

Date: Tuesday, December 15, 2009
Time: 11:00 AM PT/2:00 PM ET

Today more than ever companies are see...
 

Resource Alerts

Get instant email notifications by topic when white papers, webcasts, and case studies are added to our library.

 
IT Jobs
 
 
 
FEATURED SPONSORS
 
 
 
SPONSORED LINKS
 

Upgrading to VMware vSphere with vWire

IDC White Paper: CCM for IT Compliance and Risk Management

Tolly Group Lab Test Results: Cisco vs. ShoreTel

Enterprise Capture: Your Onramp to Business Process Automation

Focus Under Pressure: Why IT Governance Becomes Mission-Critical in a Down Economy

The Total Economic Impact of Network Security Intrusion Prevention

Seven Technologies for Advanced Mail Protection

How Consumerization of IT Will Make Your Business More Productive

Adobe® LiveCycle®solutions for intuitive user experience

Mind the Talent Gap: Global Survey on IT and HR trends and challenges

Seven Ways ITIL Can Help You in an Economic Downturn

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

See how AT&T can help protect your network.

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

The rules of infrastructure management just changed.

A Clear View Toward Virtualization

Interactive Q&A helps you discover key ways to maximize IT assets.

Ready to virtualize tier one applications? Check your virtualization maturity.

Think you can't afford a Cisco Switch? Cisco Catalyst Switches are now more affordable.

Authentication as a Service by Forrester Research

Disciplined Autonomy: Resolving the Tension Between Flexibility and Control

Build a Foundation for Unified Communications

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game

Cloud Computing--What is its Potential Value for Your Company?

Seven Design Requirements for Web 2.0 Threat Protection

Learn about the growing threat of insider data theft.

Top to Bottom Performance Management Excellence at the City of Chicago

Architecting Business Intelligence Applications for Change: The Open Solution

Taking the Service Desk to the Next Level

Disciplined Autonomy: Resolving the Tension Between Flexibility and Control

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

Increase UPS efficiency without sacrificing protection.

eZine: A Roadmap to Reducing IT Complexity

Reduce risk, gain agility. See how Progress can help your business.

Virtualization Technology as a Business Solution

eZine: A Roadmap to Reducing IT Complexity

World-class trading technology solutions from NYSE Technologies.

If You're Paying for Telecom, You're Paying Too Much. Contact Asentinel Today.

Trade-In your old printer and save up to $1,000 plus free recycling!