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Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
Secrets of Successful Vendor Contract Negotiations for the Mid-Market
Sept. 10, 2009, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
On this free public Council teleconference, Matthew A. Karlyn, attorney at Foley & Lardner in Boston, will share tips on negotiating tactics and new, creative contract terms to help mid-market CIOs make better deals.
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Information Technology Budgets: Which Industry Spends the Most?
The 2008 "State of the CIO" study shows that financial services companies spend big on IT as a percentage of revenue, and have the lowest IT staffer-to-user ratio. Who has the highest ratio? Non-profits.
November 02, 2007 — CIO —
At 10.5 percent, banks and financial services companies, by far, spend the biggest chunk of revenue on technology, but the government and education sectors also spend significantly. The question is, which industry is most efficient?
Judging by one measure—the number of users supported by each IT staffer—education rules, with 48.3. Schools and colleges have all those iPod-wearing, wireless network-demanding students running around. Wholesale and retail IT pros are a close second on that scale, with 47.5—supporting, as they do, lots of full- and part-time store clerks and salespeople.
But are IT staff in education and retail that much more efficient, or just overworked? What are your thoughts? Comment below or e-mail me at knash@cio.com.
Spending on IT, By Industry
The 2008 State of the CIO asked IT leaders about their budgets, and how many users they have per IT employee.
| Industry | IT Budget as a Percent of Revenue | Users per IT Staffer |
|---|---|---|
| Financial Services | 10.5 | 15.7 |
| Government | 7.8 | 37.8 |
| Education/nonprofit | 6.2 | 48.3 |
| Health Care | 5.0 | 25.4 |
| Wholesale and Retail | 3.9 | 47.5 |
| Manufacturing | 3.4 | 40.9 |
| Overall Sample | 6.7 | 35.1 |
SOURCE: 2008 "State of the CIO" survey of 558 heads of IT. NOTE: Survey respondents in financial services, government, health care and wholesale/retail industries said they expect to be hiring IT staff in the next 12 months.
The Future of Financial Reporting
Reduce IT Costs to Achieve Better Business Results
Delivering Quality IT Services Through an Economic Downturn
Improve Budgeting and Forecasting Accuracy
The Convergence of IT and Facilities
The Gartner Magic Quadrant for IT PPM Applications
Three IT Strategies You Need to Beat the Competition
Managing Client Systems in the Enterprise
BMC Service Assurance Demo
BMC Service Automation Demo
BMC Application Performance and Analytics: Predictive Intelligence in Action
Taking the Service Desk to the Next Level
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