Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »November 26, 2007 — CIO —
It’s called Moore’s Flaw, the flip side of the famous axiom that has driven the furious pace of IT innovation for several decades.
Moore’s Law (in one of its many formulations) states that computing capability increases 1 percent per week. Moore’s Flaw posits that keeping up with this flood tide of innovation quickly becomes too difficult (and too costly) for anyone to manage.
“IT complexity acts as a significant tax on IT value,” says Bob Zukis, a partner at PricewaterhouseCoopers. It’s those organizations that “have managed complexity out of their environments that are reaping the value from their IT spends.”
Even more important, businesses that successfully address complexity can be more agile because their systems don’t get in the way of business process change.
“When you reduce complexity, you increase your ability to implement new solutions,” says André Mendes, CIO of the Special Olympics.
“Complexity leads to brittleness and high costs,” notes Frank Modruson, CIO of Accenture. “But if you get your technology cleaner, you can serve the business more easily.”
Today, all CIOs are standing in the path of a fire hose spewing complexity.
And many are getting soaked.
Within IT, factors that increase complexity include outsourcing management, the adoption of Web and consumer technologies, support for mobile workforces, developing and managing technology architectures and governance for those workforces, and ensuring security in a distributed environment.
Outside of IT’s direct control, complexity is increased by the requirements of compliance, the need to support global business, and the speed and depth of access to information demanded by your customers and your partners.
CIOs can—with difficulty—handle these challenges individually, one at a time. But in the real world CIOs face many, if not all, of these challenges, all at once, over and over. “That’s why you need a strategy to keep complexity out of the environment, not just have knee-jerk responses,” Modruson says.
The challenge of complexity is exacerbated by the fact that many organizations have technology systems that have been built up over time or acquired through acquisitions or complicated by many waves of vendor consolidation. For these companies, moving forward requires an almost archaeological effort to unearth, understand and work with all these layers of sedimentary technology. This digging causes the delays that frustrate business executives and CIOs alike whenever change or progress is needed, says Mark McDonald, group vice president for Gartner executive programs.