Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »
Bank Call Center Jobs Moved to Texas, Costa Rica
Yesterday, Washington Mutual informed some 1,000 call center employees in Chatsworth, Calif. that their jobs were moving to Texas and ...
January 19, 2006 — CIO —
Yesterday, Washington Mutual informed some 1,000 call center employees in Chatsworth, Calif. that their jobs were moving to Texas and Costa Rica, the Los Angeles Times reports. The employees won’t necessarily be allowed to follow and stay employed.
The move was made to cut cost, company officials said.
Starting in March, the positions will be shifted, with some employees offered new jobs in San Antonio and others no more than job-search assistance.
Washington Mutual Spokesperson Gary Kishner would not provide a specific number of positions in San Antonio that will be offered to current employees.
Chairman and Chief Executive Kerry Killinger, called the move a part of Washington Mutual’s effort to improve its back-office and support operations.
The bank currently employees 1,600 workers overseas in Costa Rica, India, Canada and the Philippines.
"We expect that to grow to more than 6,000 over the next two years," Killinger said.
--Al Sacco
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