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Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »January 29, 2008 — CIO —
Teach for America (TFA), the nonprofit group that helps place college graduates into teaching jobs with low-income communities, will adopt social networking for its 5,000 members this spring to share information with one another about best practices, job opportunities and other career interests.
"We might have a fifth-grade teacher in Philadelphia and another fifth-grade teacher in Los Angeles,"says Ben Lichtenwalner, Teach for America's vice president of technology. "We need them to be able to find each other and share relevant information," such as teaching techniques.
The project, to be launched in beta this May, will be built on Lotus Connections, IBM's social software suite that includes profiles, communities, blogs, bookmarking and online tracking of various tasks. In the company's last quarterly earnings report, IBM called Connections the fastest-growing software in the company's history.
Lichtenwalner says a primary reason his organization chose Connections, instead of trying out other options in the Web 2.0 startup space, involved integrating the new system with existing data the organization held about its members.
While Lichtenwalner wouldn't disclose how much he's paying for Connections, an IBM spokeswoman says it typically costs $110 per user, which is a one-time fee and includes software and support for a year. After one year, the customer pays a per-user maintenance and support fee, an amount IBM doesn't release, but which she says is much lower.
To set up a social network internally, Lichtenwalner says he wanted to push a baseline of biographical information from back-end systems to the profile page of his members. In addition, he says that TFA members in the past had set up their own informal social networks ad hoc—he wanted a way to connect those disparate groups by bringing them on to one system.
Oliver Young, a Forrester analyst who studies Web 2.0 technologies in the enterprise, says incumbent vendors such as IBM (and Microsoft, with its SharePoint platform) have addressed integration worries to woo customers like Teach for America. "Integration with the back end is very important," Young says. "It's one of the reasons IT departments will go with a vendor like IBM, since they already do a lot of the large-scale infrastructure."
Lichtenwalner says the rollout will initially center on Teach for America's 5,000 members. He believes their predisposition to social networking—their generation drove the emergence of sites such as Facebook—should help ensure widespread adoption. Eventually, he hopes to extend the Connections software to his 800-person staff and 12,000 alumni members of the organization founded in 1990. For the latter, Lichtenwalner believes it could help graduates of the program land job opportunities.