Business Intelligence: A Technology Category in Tumult
Market consolidation, technical complexity and customer confusion about BI capabilities are powerful and stubborn forces that will continue to shape the business intelligence applications market in 2008.
"Just because you see [a BI trend] doesn't mean you're going to be able to do anything about it," Anderson says. Companies have to figure out "how do you transform that data into actionable items. In U.S. businesses, we sometimes falter on that."
(For more on CIO's special BI series, see Part 2 "Nine BI Vendors to Watch"; Part 3 "BI and On-Demand: The Perfect Marriage?"; Part 4 "What You Need to Know About BI TCO"; and Part 5 "Opinion: Don't Make BI Suck for Users.")



