The Truth About SOA

By Christopher Koch

PAGE 10

For SOA believers like Transamerica’s Gleason, annuity products and services division, an independent SOA controlled by the CIO is one of the best protections against lock-in. "No one vendor can be all things to everyone," he says. "There’s always going to be somebody out there who will be able to do a piece of your process better than anybody else can. And the first company to adopt that is going to have competitive advantage."
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