Fallout: Once again, forums and social media became the places for disgruntled customers to turn. And boy, were they ever disgruntled.
"What I've noticed is a complete lack of estimates on when issues will be resolved," one commenter wrote.
Some tweeters were less forgiving. "Windows Azure Storage, Amateur Hour Outage," one user quipped. "Running a global IT business - $37b: Building a cloud data system - $5b: Renewing a $10 SSL cert - Priceless," remarked another.
Fix: Microsoft revealed an expired SSL certificate was the cause of the crash (seriously?!). Once the company managed to "validate" and "implement" the "recovery options," all was well again.