The global workplace is evolving, and the statistics paint a crystal clear picture. For example, according to Gartner, two thirds of the mobile workforce will own a smartphone in 2016 and 40 percent of the workforce will be mobile. In addition, an Enterasys survey shows that 40 percent of Americans currently own a smartphone, and among them, 81 percent use at least one of their smart devices for business use.
With this ongoing mobile evolution, organizations need to put plans in place that not only accommodate, but also ultimately empower this growing space with the tools necessary to remain productive. Understandably, BYOD is playing a large role in the transition. As organizations assess the potential impact of embracing BYOD, there are valid concerns (i.e. security), which stresses the importance of developing solid strategies from the beginning that users both understand and accept.
BYOD also represents significant opportunities for progressive organizations including the ability to enable more people to leverage UCC capabilities. For instance, with more devices in the fold, more team members can leverage presence, messaging and collaboration tools needed to productively work from anywhere, at anytime. A strategic BYOD deployment can serve as a key piece to having a dependable communications infrastructure in place to build stronger relationships with peers, customers or partners.
The key to success: presenting users with a business case that demonstrates how specifically deploying the enterprise UCC solution on their devices helps improve their work environment. Start by stressing how UCC empowers the user by including individual scenarios that touch their pain points. For example, UCC enhances personal productivity by providing access to presence tools that eliminate phone or email strings to secure answers to customer questions. The closer the example relates to the user, the higher the likelihood of gaining acceptance.