When it comes to employee productivity at your company, what has consumerization done for you lately? Has the rising tide of consumer devices changed the user experience for the better? Are your internal customers more satisfied these days?
These questions highlight the conundrum facing so many CIOs: finding the right balance between IT controls and user adoption. I rarely hear CIOs mention bring your own device (BYOD) anymore, let alone talk about crafting new BYOD policies. Everybody's been there and done that.