Why CIOs Should Look to Startups

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Red Robin CIO Chris Laping meets with venture capitalists to seek out his next source of cloud-enabled competitive advantage.

There are two types of people at a startup technology vendor -- the promise-makers and the promise-keepers.

Chris Laping has little appetite for the cold-calling salespeople who fall into the first category. Yet as senior vice president of business transformation and CIO for Red Robin Gourmet Burgers, he's hungry for the next source of advantage in a hyper-competitive industry -- whether it's a menu change, a new market or an emerging technology.

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