For CFO Jim Lusk, IT is essential to ABM's smooth operations and happy customers.
What impact is technology having on ABM?
One of the key ways we drive ABM's results is through great operations. We're a company with more than 100,000 employees, and we perform our services in more than 45,000 buildings in the U.S. and internationally. Since employees are our cost of goods sold, workforce management is a huge part of our operations.
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