Thirty years in programming and IT management have been good to Michele Franchi. After her start as an assembly language programmer in 1982, she quickly rose through the ranks and weathered a few storms along the way. In 1992, she started in IT management, working with developers and quality analysts.
Now she's in a new position that she's happy with, but several months ago when she began her job search she wasn't getting the response she was hoping for. After putting her resume out there, she quickly realized her only interviews came from a network of professionals, which got her thinking, "What's going on with my resume?"