Bank of America CIO Says Simplification and Risk Reduction Are Keys to IT Success

Bank of America's Catherine Bessant talks about the advantages, and challenges, of being a non-technologist leading IT. She looks at the lessons she's learned from navigating the company's super-sized acquisitions. Bessant also talks about her team's bold plan to simplify dramatically the IT environment while reducing risk through design, aggressive training and more.

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Catherine Bessant's journey to the CIO role at Bank of America wasn't your standard ascent through the ranks of IT. Bessant, now Global Technology and Operations Executive, leads a team of more than 100,000 employees and contractors who handle all technology and operations for the giant financial institution. But prior to tackling IT, Bessant was president of Global Corporate Banking, Global Treasury Services and the Global Product Solutions groups. She's also served as chief marketing officer for the bank.

Catherin Bessant, CIO Bank of America

In this installment of the IDG Enterprise CIO Interview Series, Bessant spoke with IDG Enterprise's Chief Content Officer John Gallant about the advantages--and challenges--of being a non-technologist leading IT. She also discusses the lessons she's learned from navigating Bank of America's super-sized acquisitions.

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