When it comes to IT security, FUD (fear, uncertainty, and doubt) is more than just the tool of overhyping vendors hoping to sell their next big thing. It is the reality that seasoned IT security pros live in, thanks in large part to the -- at times gaping -- shortcomings of traditional approaches to securing IT systems and data.
The truth is most common IT security products and techniques don't work as advertised, leaving us far more exposed to malicious code than we know. That's because traditional IT security takes a whack-a-mole approach to threats, leaving us to catch up with the next wave of innovative malware, most of which rolls out in plain view on the Internet.
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Until we solve that problem -- that is, when a critical mass of people wants to end this issue -- we will devise, deploy, and depend on security solutions that will never keep us as safe as we need to be, given the daily escalation of malware aimed at compromising our systems and extracting valuable data.
In the vein of forewarned is forearmed, here are 10 common IT security practices and products that are not guarding your systems as well as you think.
Security fail No. 1: Your antivirus scanner won't uncover real network killersThe traditional, all-in-one antivirus scanner as we know it was invented in the late 1980s. Before that, if you suspected you had a particular malware app, you located a detector program built specifically for that malware and ran it. If you found the malware, you looked for its companion removal program. John McAfee's ViruScan and VirexPC were among the first all-in-one antivirus programs created, moving us beyond the single-malware, single-solution era.
Back in the early 1990s, these all-in-one programs, now known as antimalware scanners, could reliably detect every one of the dozens of viruses, worms, and Trojans in the wild. At the time, I volunteered for the PC Antivirus Research Foundation, started by Paul Ferguson, now of TrendMicro fame, disassembling and testing newly found computer viruses. I remember everyone thinking antivirus programs had become so accurate and freely available, and we all assumed that computer viruses and their ilk would be gone in a couple of years.
Boy, we were wrong. The professional bad guys now put out hundreds of thousands -- if not millions -- of new malware programs each month, far too many for any single antivirus program to reliably detect. This persists despite claims from nearly every antivirus vendor that they reliably detect 100 percent of the common malware submitted to them. They can show you their multiple awards attesting to their incredible accuracy, but reality argues otherwise.
Every one of us is constantly faced with new malware that our particular antivirus engine doesn't detect. It's not a rare event. If you've ever submitted a malware sample to one of the multiple engine checking sites, like VirusTotal, you know it's fairly common for antivirus engines to miss new breakouts, sometimes for as long as days. Weeks later, antivirus engines can still bypass a particular Trojan or worm.
I don't blame the vendors. With literally more bad files in existence than legitimate files, antivirus scanning is a tough job and begs for whitelisting programs. They have to store database signatures for hundreds of millions of devious, hididen programs and detect brand-new threats, for which there is no signature, all the while not slowing down the protected host's operations.
While the Internet is too scary of a place to go without antivirus protection, they've long since stopped being the reliable programs as touted by their vendors.
Security fail No. 2: Your firewalls provide little protectionAs far as IT security is concerned, firewall protection is becoming even less relevant than antivirus scanners. Why? Because the majority of malware works by tricking end-users into running a forbidden program on their desktops, thus invalidating firewall protection. Moreover, the bad programs "dial home" using port 80 or 443, which is always open outbound on the firewall.
Most people are protected by multiple firewalls on the perimeter, on the desktop, and filtering applications. But all that bastion host-port isolation doesn't appear to be working. We're as exploited as ever.
Security fail No. 3: Patching is no panaceaFor many years the No. 1 security advice you could give anyone was to do perfect patching. All software has multiple vulnerabilities and must be patched. Despite the existence of more than a dozen patch management systems that promise perfect updates, for whatever reason, it appears it can't be done.
Often times it isn't the patch management software's fault -- it's the managers. They only patch some items, but miss the most popular targets, such as Java, Adobe Reader, Flash, and more. Or they don't patch in a timely fashion. Or they don't follow up on why some percentage of their population doesn't take the latest applied patch, so there's always a vulnerable portion of users. Even in the best cases, getting patches out to the masses takes days to weeks, while the latest malware spreads across the Internet in minutes or hours.
Even worse, social engineering Trojans have essentially done away with that No. 1 advice. Consider this: If all software had zero vulnerabilities (that is, if you never had to patch), it would reduce malicious exploits by only 10 to 20 percent, according to most studies. If you got rid of the exploits that required unpatched software to be present, the hackers relying on unpatched software for their dirty work would move to other avenues of maliciousness (read: social engineering), and the true reduction in cyber crime would probably be much less.
Security fail No. 4: End-user education earns an FSince the dawn of personal computing, we've warned users not to boot with a disk in their floppy drives, not to allow the unexpected macro to run, not to click on the unexpected file attachment, and now, not to run the unexpected antivirus cleaning program. Still, it does not work.
If our end-user education policies succeeded, we would have defeated hackers and malware by now. And if recent trends are any gauge, end-user awareness is worse than ever. Social engineering Trojans, which trick end-users into running malicious programs, are the biggest threat by far. Most end-users readily give up all privacy to any application or social media portal, and they do it without any thought of the repercussions, which includes greatly increasing their likelihood of becoming a target and succumbing to social engineering.
I strongly fault the people behind most end-user education programs. In their hands, end-user education becomes a forced, unwanted childhood chore. Education is undertaken haphazardly, using spotty curriculum that usually doesn't contain information relevant to the latest attacks. Let me ask you a question: If the No. 1 way end-users get tricked into running Trojans is through fake antivirus prompts, does your company tell your employees what their real antivirus program looks like? If not, why?
That type of disconnect puts IT systems in jeopardy. On average, it takes two years for the latest threats to show up in end-user education programs and only a minute for the bad guys to switch themes, putting us behind another two years.
You know what works better than end-user education? More secure software and better default prompts. Don't expect end-users to make the right decision; instead, decide for them. Macro viruses didn't go away until the default option was not to run the macro. File attachment viruses didn't minimize until most of them were blocked and it became harder to run them in the first place. Autorun USB worms didn't go away until Microsoft forced out a patch that disabled autorunning from USB keys as a default.
End-user education has never completely worked because it only takes one person, making one mistake, to infect your whole company. But you can reduce risk by producing better, more targeted end-user education.
Security fail No. 5: Password strength won't save youHere's a frequently repeated security mantra: Create a strong password, one that is long, complex, and frequently changed. Never mind that users are famous for reusing their passwords across multiple websites and security domains, for being tricked into typing their log-on credentials into fake authentication prompts, and for giving their passwords to random emails. Heck, a large portion of the population will give out their real password to strangers on a street for a smaller dollar gift. (The last statement has been tested over many years, in different countries, by many different survey companies, and the result is shockingly the same.) Many of your end-users simply don't care as much about their password as you'd like.
The bigger problem now is that most hackers don't care either. They trick an end-user into running a Trojan program, get admin access, harvest the password hashes, then reuse them. A password hash is a password hash, and one from a strong password looks and feels no different than one from a weak password.
Security fail No. 6: Intrusion detection systems can't determine intentIDSes (intrusion detection systems) are the kind of security technology you want to believe in. You define a bunch of "attack" signatures, and if the IDS detects one of those strings or behaviors in your network traffic, it can proactively alert you or possibly stop the attack. But like the rest of the security technologies and techniques on display here, they simply don't work as advertised.
First, there's no way to put in all valid attack signatures needed to account for the malicious activity heaped on your enterprise. The best IDSes may contain hundreds of signatures, but tens of thousands of malicious attempts will hit your systems. You could add tens of thousands of signatures to your IDS, but that would slow down all monitored traffic to the point where it wouldn't be worth the effort. Plus, IDSes already put out so many false positives that all event alerts end up being treated like firewall logs: neglected and unread.
But the demise of the IDS is due to the fact that most bad guys are piggybacking on legitimate access. How can an IDS tell the difference between the CFO querying his financial database and a foreign attacker using the CFO's computer and access to do the same? They can't -- there's no way to determine intent, which is needed to decide if the network stream should create an alert or be passed as normal, operational business.
Security fail No. 7: PKI is brokenPublic Key Infrastructure is mathematically beautiful in every way. I love it, and I install a fair amount of PKI in businesses each year or improve on the ones they have. The problem is that many of PKIs are hideously configured, woefully insecure, and mostly ignored, even when they function perfectly in the public sector.
In the last year or two, we've seen several legitimate public Certification Authorities be horribly hacked. They've allowed hackers to gain access to their signing keys, which should have been protected more strongly than any other information in their environment, and to issue fraudulent keys for use by other hackers, malware, and possibly interested governments.
But even when PKI is perfect, remaining strong and unhacked, people don't care. Most end-users, when warned by their browser that the presented digital certificate is untrusted, can't wait to click the Ignore button. They're happy to bypass the security inconvenience and get on with their computing lives.
Part of the problem is that the websites and programs using digital certificates have been lackadaisical in their use, allowing certificate error messages to become an everyday occurrence. End-users who did not ignore digital certificate error messages would not be able to participate in a large segment of legitimate online life, sometimes including remote access to their own workplace systems. Browser vendors could enforce digital certificate errors so that any error, earned or mistaken, would result in the site or service not being presented, but customers would revolt and choose another browser. Instead, everyone blithely ignores our broken PKI system. On the whole, the masses don't care.
Security fail No. 8: Your appliances are an attacker's dreamThe main benefit of appliances -- increased security -- hasn't panned out. By having a smaller OS footprint, usually a locked-down version of Linux or BSD, appliances promise to be less exploitable than fully functional computers running traditional OSes. Yet, in more than 10 years of testing security appliances for InfoWorld, I've only once been sent an appliance that didn't contain a known public exploit. Appliances are nothing but operating systems on closed hard drives or firmware, and those designs are innately harder to keep patched.