So you've created an iPhone enterprise app, and your sales folks and executives are thrilled. They want more functionality, say, tapping into location-based services or—gulp!—using the camera to capture product images. A few people are requesting the app run on their brand new Droids. Now the CEO wants the app on his soon-to-be-available BlackBerry PlayBook tablet.
How's your mobile app holding up now? What if it crashes? "If the app fails, which could result from a device, network or software issue, it affects productivity," says analyst Dan Shey of ABI Research. "But the other impact of app failure is on confidence of the worker using the device. " (Maybe confidence in you, too.)
Let's hope you've rigorously tested the app before putting it into the hands of senior executives. Let's hope you have a strategy for porting the app to multiple mobile devices. But chances are you don't. Truth is, there aren't many automated testing solutions for mobile apps on the market today. Consider that DeviceAnywhere, the granddaddy of the automated test platform market, only recently developed a product for testing smartphones and tablets, and it's still in beta.