eBay, the online auction powerhouse, and JotSpot, a firm that helps companies employ “wikis”—information sites based on user-generated content and feedback—to build better relationships with their customers, are teaming up to let eBay’s U.S. buyers and sellers access the eBay Wiki, according to a June 14 JotSpot release posted on PR Newswire.
The JotSpot platform will power the eBay Wiki site, and users will be able to learn about and quickly and easily contribute to various postings of interest.
“Our relationship with JotSpot is part of eBay’s continued focus on providing solutions for our community to successfully buy and sell on eBay,” said Rachel Makool, eBay’s senior director for community development, in the release. “JotSpot’s wiki technology enables us to create a new avenue for our users to share content across a broad range of eBay-specific topics.”
A wiki site’s value increases as more and more users add comments and additional information, and considering eBay’s vast user base, the eBay Wiki’s content will likely expand rapidly.
“With the JotSpot wiki, eBay users get more value from their collective eBay experience by publishing, improving, and sharing content about eBay-related topics,” said Joe Kraus, JotSpot’s cofounder and CEO, in the release. “There is a natural synergy between the flexibility of the JotSpot wiki and the communal nature of the eBay community.”
For more information, check out the eBay Wiki.
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