Skype Preps Enterprise-Friendly VoIP Software

Mon, September 25, 2006CIO

Skype is working to make its Internet telephony service more enterprise friendly, and expects to introduce a beta version of its software with support for enterprise management functions within weeks.

The update will allow system administrators to use standard Windows management tools to set how the Skype software connects to the Internet, or to disable any of half a dozen functions, including file transfers, said Skype’s vice president of telecommunications and Skype for business, Michael Jackson.

Use of Skype in business is widespread: Of Skype’s 113 million registered users, 30 percent say they use it for business, Jackson said, speaking at the IDC European IT Forum in Paris on Monday.

The proprietary and hard-to-block connection protocols used by Skype’s peer-to-peer communications system have raised concerns about security in some businesses.

"There was a rumor we disrupt networks to get around things," Jackson said. That started, Jackson said, "because we design things for consumers so they work in any network environment. The back end of that is, it works in any network environment." That makes it difficult for enterprises to block the software, he said.

That was a concern for Intel ’s chief information officer, John N. Johnson, when some Intel employees installed Skype software on their own initiative.

"What if some vulnerability developed, or if someone came up with a way to use it as a transport into the enterprise? We couldn’t tell who was using it, or where, if it needed to be patched," said Johnson, speaking on the sidelines of the forum.

Skype has worked with Intel to meet the company’s security requirements, Johnson said. Together, they came up with a proxy server approach, allowing Johnson to cut off the software’s network access if a security problem is identified. "It doesn’t go straight out onto the Internet any more," Johnson said.

To make Skype connect via the proxy server, Intel forced its Skype-using employees to upgrade their software client to a version supporting proxy connections. For Johnson, that presented no problem: "I have a way to scan the environment to see what’s installed."

Skype, designed for consumer use, has much in common with text instant messaging, Johnson said. "IM started as a consumer technology. Now most businesses couldn’t work without it."

Johnson himself used Skype "for a bit," he said -- but stopped because Skype wasn’t part of the standard software image on a new computer. "I keep changing computers, and I don’t have time to reload every little thing on it," he said.

Loading...
Network MarketSpace
White Papers
The Challenge of a Demanding Network Infrastructure
Today's data centers are expanding as demand for data and storage continues to grow exponentially. Learn more »
Reduce Infrastructure and Administrative Costs
The Brocade® FastIron® CX Series of switches provides new levels of performance. Learn more »
A New Generation of Application Delivery Controllers (ADCs)
Learn more about Brocade® ServerIron® intelligent application delivery and traffic management solutions. Learn more »
Want to Offer a Superior User Experience?
Control a "boundary-less" enterprise with scalable solutions. Learn more »
Realize Potential Without Increasing Your Risk
Combining Brocade's high-performance infrastructure and McAfee's Web gateway solution ensures trusted environments. Learn more »
Brocade and Imperva: Providing Best-of-Breed Products
Web applications have become the backbone of business in nearly every segment of the economy. Learn more »
 
SPONSORED LINKS
 

Maximizing the Business Value of the PC Infrastructure

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Seven Ways ITIL Can Help You in an Economic Downturn

Data Loss Prevention: A Better Way to Approach Security

Learn how to managing client systems in the enterprise.

Cloud Computing: Read about VMware's compelling vision & set of products

Top-line Performance that's Bottom-line Efficient

Accenture: Outsourcing for uncertain times. Click to learn more.

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Top 10 Business and IT Drivers for the Wealth Management Sector

Bottom-Line Benefits of Virtualization

White Paper: The Building Blocks for Cloud Computing

Oracle's Application Grid Technical Demo

Next-Generation Application Servers and Infrastructure

Application Infrastructure at Enterprise Organizations

Achieving Business Agility with Application Grid

Learn about The Information Technology Infrastructure Library.

Achieving Pervasive Performance Management

Automating the Generation and Secure Distribution of Excel Reports

Get Google Enterprise Search for your business information.

Accenture IT Consulting: Enabling high performance. More...

Top Five CIO Challenges

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

Taking the Service Desk to the Next Level

Why Data Loss is Increasing--and What You Can Do About It

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Mid-Sized Company CIO Community: infoBOOM!

Accenture IT Consulting: Logical meets technological. More . . .

Stop Application Fraud at the Source with Device Reputation

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

8 Key Ingredients to Building an Internal Cloud

Data Center Optimization: Three Key Strategies

A CIO Executive Guide: Cloud Computing Looms Big on the Horizon

Oracle WebLogic Server Technical Demo

Data Grids and Service-Oriented Architecture

Achieving the Impossible: Unlimited Application Scalability

A Middleware Foundation for Application Grid

Tips for successful virtualization management.

Smart Decisions: The Role of Key Performance Indicators

Gartner Shares Predictions for 2009

Introducing the new HP ProLiant G6 server family

Accenture: Outsourcing for Competitive Advantage. More...

Better spam protection with Postini for just $1/user/mo

 
 
RESOURCE CENTER