HP E-Mail Tracer Commonly Used (UPDATED)

Mon, October 09, 2006CIO

Since this story was originally posted, it has been updated to correct the description of the legal filings against Patricia Dunn, HP employees and contractors.

The tracer software that Hewlett-Packard (HP) investigators used to try to sniff out boardroom leaks sounded like it had been ripped from the pages of a bad science-fiction novel. That is, until the company began talking about it in detail at a congressional probe into the spying scandal.

The technology tool the company used, called a Web bug, is designed to allow e-mail senders to track the path a message takes, including whether a recipient opens the message and forwards it to another party. And it turns out the technology is widely used in e-mail newsletters to track readers and also by law enforcement in investigations, security experts say.

A spokesman for the California attorney general’s office said that HP’s use of Web bugs is not linked to the Oct. 4 charges of five people, including former HP Chairwoman Patricia Dunn and contractors, on allegations that they used false pretenses to access individuals’ phone records. That case is about the practice of so-called pretexting.

Hewlett-Packard’s boardroom leak investigation used technology called a Web bug attached to an e-mail message. It was part of an unsuccessful attempt to trick a journalist for CNet Networks into revealing her confidential source on the company’s board of directors, HP Security Investigator Fred Adler told a congressional subcommittee at a hearing on Sept. 28. (Adler was not one of those named in the California charges.)

Prior to Adler’s testimony, it was not clear what technique HP had used.

Richard Smith, an information security expert who founded Boston Software Forensics, said that most people who use the Internet have been subject to Web bugs. "Any kind of commercial e-mail is probably going to have them in there," he said.

HP turned to a small Australian company called ReadNotify.com to help track the e-mail messages. ReadNotify tracks both e-mail and Microsoft Office documents. It will tell when the e-mail you sent was read, and will guess the location of the recipient, based on the reader’s IP address.

The ReadNotify service is popular in law enforcement and also in industrial espionage investigations, said Chris Drake, ReadNotify’s chief technology officer.

In an e-mail exchange, Drake said he was informed of the HP case by the media, adding, "This is an extremely common and effective use of our technology." Drake said his company also believes it’s legal, in its home country of Australia as well as the United States.

Loading...
Security MarketSpace
White Papers
5 Tips for Data Loss Prevention Solutions
RSA® The Security Division of EMC has identified 5 key considerations to help organizations simplify the evaluation process for selecting a DLP solution that is right for their business. Learn more »
Secure Training Videos to Prevent Theft
Learn how Dream Force extended their marketing reach without being constricted. Learn more »
Prevent Intellectual Property Theft
Learn what the key components were in Hock International's purchasing decision. Learn more »
Webcasts
Maximizing the Business Value of the PC Infrastructure
Reduced IT budgets have CIOs hunting for ways to maximize their PC infrastructure, while saving money and IT staff time. Diane Bryant, CIO of Intel Corp., talks with CIO magazine's Gary Beach about how her organization is addressing these challenges. Learn more »
 
SPONSORED LINKS
 

Data Loss Prevention: A Better Way to Approach Security

Software Executives: Take Control of Your Organization's Code Quality

Delivering Secure and Reliable Data through Spreadsheet Automation

Taking the Service Desk to the Next Level

Why Data Loss is Increasing--and What You Can Do About It

Communications and Collaboration Needs at Business Organizations

Using Open Source to Deploy Web Applications

Mid-Sized Company CIO Community: infoBOOM!

Enterprise PBX Comparison Guide

Getting Value from Outdated Networking Equipment

Accenture IT Consulting: Logical meets technological. More . . .

White Paper: 8 Key Ingredients to Building an Internal Cloud

Read about virtualization and consolidation effort best practices

Building the Virtualized Enterprise with VMware Infrastructure

Top 10 Business and IT Drivers for the Wealth Management Sector

Bottom-Line Benefits of Virtualization

White Paper: The Building Blocks for Cloud Computing

Oracle's Application Grid Technical Demo

Next-Generation Application Servers and Infrastructure

Application Infrastructure at Enterprise Organizations

Achieving Business Agility with Application Grid

Learn about The Information Technology Infrastructure Library.

Achieving Pervasive Performance Management

Gartner Shares Predictions for 2009

64-page prescriptive guide to security, compliance, and IT operations.

Stop Application Fraud at the Source with Device Reputation

Ready to Act: 3 Recommendations for Agile Processes

Automating the Generation and Secure Distribution of Excel Reports

Seven Ways ITIL Can Help You in an Economic Downturn

Maximizing the Business Value of the PC Infrastructure

Learn how to managing client systems in the enterprise.

Cloud Computing: Read about VMware's compelling vision & set of products

Enterprise PBX Buyer's Guide

Secondary Market Primer: Your Network at Half Price

Top-line Performance that's Bottom-line Efficient

Accenture: Outsourcing for uncertain times. Click to learn more.

Learn about the VMware vSphere (TM) & Intel (R) Xeon (R) Processor 5500 Series

Learn how a virtualized enterprise can help your company reduce costs

Why Isn't Server Virtualization Saving Us More?

8 Key Ingredients to Building an Internal Cloud

Data Center Optimization: Three Key Strategies

A CIO Executive Guide: Cloud Computing Looms Big on the Horizon

Oracle WebLogic Server Technical Demo

Data Grids and Service-Oriented Architecture

Achieving the Impossible: Unlimited Application Scalability

A Middleware Foundation for Application Grid

Tips for successful virtualization management.

Smart Decisions: The Role of Key Performance Indicators

Reduce risk, gain agility. See how Progress can help your business.

Improve ROI, lower TCO and reduce energy consumption.

 
 
RESOURCE CENTER