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On a Quest to Make Your Field Service Team More Efficient?

Mobile Devices Hold the Key

by Rich Faille

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Are you looking for ways to make your field service team more efficient? If your workers still take notes with pen and paper in the field, you might soon find yourself at a competitive disadvantage. Relying on the clipboard just isn’t going to cut it anymore, listen here to find out why.

Traditionally, field service workers would go out to a customer location, take hand-written notes on the situation, and then input those notes into their own systems back at the office. That lengthy process could lead to lost information and costly delays. Now, instead of going back and forth with hand-written notes, enable your field service workers with custom mobile applications and mobile devices like Apple iPad.

With mobile devices, your field service team will have all the information they need at their fingertips—no more lugging around manuals or part lists. Not only that, they’ll be able to share information gathered at the site instantly with other team members, so problems get solved more quickly. Redefine and streamline workflows while enhancing the productivity of your whole team. To learn more about what mobile devices and applications can do for your field service team, check out our podcast.

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