The pace of change in IT has always been brisk, but technology advances such as virtualization, the cloud, service management and a focus on information management and collaboration have forced businesses into a dead sprint to keep up. And as technology changes, so do the skills, knowledge and job roles needed to design, build, implement and manage these cutting-edge technologies. The majority of IT organizations aren't prepared for the battle, even as the war for talent rages on.
A Continuing Talent Crisis
According to a report by the Corporate Executive Board (CEB), a member-based advisory and consulting company, almost 80 percent of IT organizations don't provide training, coaching or education for skills they expect will increase in importance, and 61 percent don't have skills forecasts for IT as a whole. Organizations without a clear plan to address these needs risk getting left behind, says Andrew Horne, managing director of CEB.
"The IT talent crisis isn’t new, but there’s a considerable shift happening in the skills that are in demand. We've identified six major roles we see as being the 'future of corporate IT' that we think most, if not all, innovative companies will need going forward," Horne says.
The Six Critical Roles Businesses Need in 2015 and Beyond
CEB says CIOs will need to fill these six critical IT roles to remain competitive in 2015 and beyond:
Collaboration and Social Media Evangelist
There are plenty of opportunities for collaboration, both internally and with customers and partners, Horne says, but most organizations just aren't good at it. With the growing digitization of business, this role will be responsible for understanding how and why employees collaborate and developing a collaboration and social media strategy, he says.
"They'll need to know what tools for collaboration and social engagement are available and which will work best within their organization," Horne says. "There will also be a need for the talent in this role to understand how best to foster communication and collaboration among teams."
Candidates for the role will have backgrounds not typical in IT today, such as marketing, communications and even behavioral sciences like anthropology or organizational psychology, according to CEB.