New Microsoft CRM Suite Will Work With Vista

Tue, November 07, 2006

Microsoft will release a new version of its Dynamics CRM software with functions that mesh with its forthcoming Vista OS and Office 2007 software, the company said Tuesday.

Microsoft also detailed a new licensing arrangement, where Dynamics CRM will be added on Dec. 4 to the same price list as its Dynamics ERP software suite. The move will simplify how customers order CRM and other products in the Dynamics line, Microsoft said. Dynamics CRM will still be available through volume licensing channels.

The company’s Dynamics product group is responsible for a range of back-end business applications, including supply chain and financial applications. The product group, formerly known as Microsoft Business Solutions, came from a string of acquisitions that thrust Microsoft into the midmarket business software arena.

By 2008, Microsoft plans to complete a process to mesh all ERP and CRM Dynamics into a single code base.

Dynamics CRM will be available when Office 2007 is released. Microsoft said Dynamics CRM will have better data visualization capability, tapping the Excel 2007 spreadsheet. Other improvements include integration of Vista gadgets—small notification programs that sit on the desktop and display alerts—with Dynamics CRM.

The new version will also have new functions linked to Microsoft’s Exchange Server 2007. For example, voice-mail messages can be stored in Outlook and tracked within CRM.

Microsoft previously said it will introduce a Live version of CRM in the second quarter of 2007, aimed at businesses with up to 10 users. That version will be hosted by Microsoft. CRM is offered as a hosted service by its partners and as on-premise software.

This week, Microsoft is adding the Dynamics ERP suite to its Subscription Licensing Model. Dynamics ERP includes the applications Dynamics AX, Dynamics GP, Dynamics NAV and Dynamics SL.

Through its partners, Microsoft will let customers either license the applications or subscribe to hosted versions of them, or do a combination of both.

By Jeremy Kirk, IDG News Service (London Bureau)

This article is posted on our Microsoft Informer page. For more news on the Redmond, Wash.-based powerhouse, keep checking in.

Check out our CIO News Alerts and Tech Informer pages for more updated news coverage.

You are here: Applications » Customer Relationship Management (CRM) » News Feature

Most Recent Customer Relationship Management (CRM) Stories

White Papers »

CRM Thought Leadership Booklet

Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms.

Oracle's Optimized Solution for CRM - A Business Case for Secured Siebel CRM on Oracle's SPARC T-Series

This white paper explains how deploying SPARC T-Series servers, which can execute cryptography at full CPU speed, as the cornerstone of your secure CRM deployment mitigates risk while maintaining an advantageous TCO.

Accelerate time to application value

For your IT organization to keep pace with the business, you need a new, faster approach to infrastructure deployment-an approach that increases agility and accelerates time to application value. That's HP Converged Systems. Built on Converged Infrastructure, these systems deliver the industry's first portfolio of pre-integrated, tested, and optimized infrastructure solutions for applications running in virtual, cloud, dedicated, or hybrid environments.

Top 10 Myths About Virtualizing Business-Critical Applications

Even though virtualization has brought positive change to enterprise IT over the last decade, some skepticism remains about how valuable virtualization can be in the way companies deliver and run business applications. Uncover the truth about how you can run your business critical applications with confi dence without sacrifi cing
availability or service quality-and at lower costs.

The Hidden Truth About Virtualizing Business-Critical Applications

This IDG whitepaper highlights key findings based on the Quickpoll Survey conducted with more than 300 Enterprise and Commercial IT decision makers worldwide about the state of their virtualization of business critical applications. This paper answers such questions as: What drivers are pushing companies to extend virtualization beyond servers? and What value are they realizing? Central to the paper are key results that expose risks of the past (fears of limited ISV support, performance impact) no longer are a factor for companies moving to 80+% virtualized.

Enterprise Java Applications on VMware: Unix to Linux Migration Guide

This guide focuses on key considerations for IT Architects who are in the process of migrating Java applications from UNIX to Linux as part of their VMware server consolidation project.

Webcasts »

Customer Lifetime Value for IT

Watch the video to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT.

Apps QuickStart Series Part 2: Designing and Deploying SQL Server on VMware vSphere

Download this webcast to learn about the design considerations for virtualizing SQL workloads, performance and scalability information and high-availability options, as well as support considerations

Apps QuickStart Series Part 1: Designing and Deploying Exchange 2010 on VMware vSphere

Download this webcast to learn the virtual hardware design considerations for Exchange 2010, deployment using the building block approach, options for high-availability and disaster recovery and support considerations.

Virtualize Business-Critical Applications with Confidence

Virtualizing business-critical applications has become a key focus for organizations as they move along their virtualization journey. With the launch of VMware vSphere® 5, VMware is helping customers accelerate the deployment of business-critical applications, including Exchange, SQL, SAP and Oracle.

Discover the Benefits of Virtualization for Federal Applications

Want to say goodbye to missed SLAs? VMware can help you virtualize mission-critical applications such as Oracle, MS Exchange and SharePoint to achieve dramatic improvements in uptime, performance and responsiveness. In this webcast, we'll discuss the key benefits of virtualizing your agency's most critical applications and Oracle databases as a necessary first step in fulfilling OMB's mandate to move IT services to the cloud. With VMware, you'll be on the way to quick, effective and full compliance.

When Java EE Is Overkill: Lightweight Application Server Benefits

The complexity, cost and technological bloat of traditional Java EE application servers are often barriers to running a lean and efficient IT organization. Increased need for scalability and rapid application delivery are driving businesses to reconsider the platform they use for application deployment. By combining the portability and agility of the Spring framework with a lightweight application server, your organization can meet business demands while staying within budget constraints. VMware vFabric™ tc Server is a modern, lightweight Java application server based on Apache Tomcat. It improves developer productivity, control and manageability-and is the most flexible platform for virtualizing Java applications and workloads for the cloud. View this webcast to learn about real-world examples of companies that have adopted VMware vFabric tc Server and how to plan for future cloud deployments.

Newsletter Sign-Up »

Receive the latest news test, reviews and trends on your favorite technology topics

Choose a newsletter