Managing Mobile Devices
By
Galen Gruman
At Tastykake, O’Malley makes a point to provide the leading-edge connected handhelds, so users—especially executives with the power to say no to IT—aren’t tempted to get their own devices. "We figure out what people need and give it to them," he says.
Encouraging connected-handheld use does increase costs—for equipment, cellular plans and device management—but is well worth the extra productivity and the data security protection, Graham and O’Malley say. But not having a mobile plan will cost you more in the long run. As InterAct’s Wroten puts it, "This is a cost of doing business."
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Everything BlackBerry with tips, news and reviews from our mobility expert Al Sacco.
