Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »January 18, 2007 — CIO —
Twelve-hour workdays packed with mile-long to-do lists and meetings on top of meetings. Cell phones and BlackBerrys that are always on, and laptops you take home to squeeze in one more hour of work. With companies firmly focused on growth after several long years of belt-tightening, employees’ workloads are heavier than ever. What can you do to cope with on-the-job scope creep? Stand up and say something before your head explodes.
To help you effectively broach the subject of your insane workload with your boss, heed the following advice from executive coaches and leadership gurus.
First of all, don’t complain if you’re the root of your problems. In other words, if procrastination or other bad work habits are the reason why projects are piling up on your desk, you can’t expect your supervisor to be sympathetic to your plight. You have to "earn the right" to tell your boss you’re swamped by meeting or beating your performance expectations, says Curtis Crawford, president and CEO of XCEO, a leadership development consultancy. He notes that overworked individuals often get that way because they’re good at what they do and because they get things done. Consequently, management gives them more responsibility. By contrast, Crawford adds, "A person at 50 percent of their sales plan would have great difficulty talking to me about being overworked."
Even if your performance is respectable, you shouldn’t bring up the subject of feeling overburdened out of the blue; the conversation should be part of a series of ongoing discussions with your supervisor about your priorities, goals, performance and workload. Use these talks to keep your boss informed of your ongoing projects and the work requests you’re getting, counsels Bob Whyte, CEO of Integrated Performance Technology, a Los Angeles-based IT and motor sports consultancy. Over-communication is a valuable tool in combating heavy workloads: If your boss knows what’s on your plate, he’ll be less inclined to add more.
Steady and honest communication with your supervisor allows you to take the next step: pushing back when the boss tries to heap more work on you.
"At the moment of additional assignments, it is critical to not immediately say yes," says Kay Cannon, a professional business coach in Lexington, Ky., and president of the International Coach Federation. But you also can’t simply say that you have too much work to take on new projects. "Coming in only with problems makes you look like a victim. You want to be perceived as a leader," says Barbara Somma, a former longtime director at Johnson & Johnson who’s now a professional business coach in Sarasota, Fla.