A consortium that develops guidelines for protecting payment card data is hoping that emerging security technologies will help prevent breaches that made this year one of the worst ever on the security front.
“It’s been a bad year,” said Jeremy King, international director of the PCI Security Standards Council, at its Asia-Pacific Community Meeting in Sydney on Tuesday. “We hope to get better. Unfortunately, the criminals are getting better.”
As many as 2.3 billion records were compromised this year, a figure close to the populations of India and China combined, King said.
One of the largest individual breaches was recorded by Home Depot, which lost 56 million payment cards in an attack on its point-of-sale system, launched after a third-party vendor’s credentials to its network were compromised.
The PCI Council, founded in 2006 and funded by card companies, develops security tips for payment networks and retailers. The meeting in Sydney is intended to help those in the industry implement better security practices to stop costly hacking attacks.
Many retailers are finding that even if they follow the PCI Data Security Standard (PCI-DSS), their networks could still be vulnerable due to configuration errors. The PCI Council advocates that retailers have to remember that compliance with the security standards, which is required by the card companies, is more than passing annual audits.
“The criminals are more focused than we are,” King said. “They are much more organized than we are. They are happy to fail 1,000 times if on the 1,001 they get in.”
As of Jan. 1, organizations will have to be compliant with PCI-DSS 3.0, the latest version of the standard. It has been available for about a year, although organizations could opt this year for auditing purposes to be compliant with the 2.0 version.
Many of the improvements that merchants can make are process oriented, such as changing default passwords for remote login systems and ensuring that all card data is encrypted when it is not moving.
The adoption in the U.S. of EMV (Europay, MasterCard and Visa) technology, also known as chip-and-PIN, should make an impact on face-to-face and lost card fraud, King said.
Europe has long issued EMV cards, which have a microchip that uses a cryptographic process combined with a PIN to authorize a transaction. The microchip has yet to be forged by the criminal community, which has primarily focused on creating forged cards from the data contained on the magnetic stripe.
Europe has correspondingly has seen a sharp rise in card-not-present fraud as criminals thwarted by EMV looked to collect card details that can be used in transactions not requiring a physical card, such as over the Internet, he said.
One positive point of the last year’s troubles is that data security now has the attention of C-level executives, as stopping data breaches also means job security for those executives, said Stephen W. Orfei, the incoming general manager of the PCI Council.
Also, all of the breaches of the last year could have been prevented, Orfei said. The industry is looking at ways to “devalue” payment card data, or modify it so that it would be useless if it fell into the hands of criminals, he said.
One of those technologies is point-to-point encryption, which involves encrypting card data immediately after it is collected. Many of the recent data breaches have been attributed to malware that collects the remnants of card data from a computer’s RAM. The data would be unusable if encrypted.
Point-to-point encryption isn’t mandatory in PCI-DSS 3.0, but it is a standalone recommendation, said Troy Leach, CTO of the PCI Council. “We have looked at the future and what version 4.0 may bring, and that is a likely possibility,” he said.
Also in discussion is wider use of tokenization, Orfei said. Tokenization involves using a numerical representation of a real payment card number to authorize payments. If intercepted, the token wouldn’t be of use to criminals to authorize further transactions, unlike a full card number.
“If you think about it, the technology is there now,” Orfei said. “You can actually devalue the data, and that is the end game.”