Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Webcast: In the Google Apps Cloud: How to Achieve Your Business Objectives
Dec 3rd, '09, 1 - 2 pm US/Eastern (GMT-5)
Join Council member Brent Hoag, Director, Global IT, at JohnsonDiversey, as he discusses the adoption of Google Apps which has helped meet four corporate goals; sustainability, simplification, increased employee productivity and global collaboration.
Webcast: Collaboration Initiatives: Benchmarks & Best Practices
Dec 15th, '09, 4 - 5 pm US/Eastern (GMT-5)
Join Council members Ruth Thorpe, VP & CIO at the U.S. Pharmaceutical Operations of Sanofi-Aventis, and Gary Kuyper, CIO at Bethany Christian Services, as they speak about their collaboration initiatives and experiences in how and why they chose the social networking and collaboration tools they are using and their business goals for collaboration, and facing culture change challenges.
Data Overview: Collaboration Initiatives Field Guide: Benchmarks & Best Practices
This appendix to the Council Field Guide provides an analysis which discusses benchmarks for collaboration IT implementation costs, adoption rates and payoffs. The overview identifies top IT and business goals and satisfaction rates for collaboration initiatives as well as best practices and lessons learned for implementing collaboration IT.
Learn more about the CIO Executive Council »July 15, 2004 — CIO —
Halfway through 2004, the offshore outsourcing trend is still gathering momentum.
By the end of the year, Gartner predicts that one out of every 10 jobs with U.S.-based IT vendors and service providers will be staffed offshore. Eighty-six percent of the 101 IT executives surveyed last year by CIO said they already offshore application development, and 26 percent offshore their call centers. And they predicted those numbers will rise.
We first ran this global outsourcing guide in November 2002. What’s changed since then?
For starters, the gap between India’s market share and that of other countries keeps growing. Companies increasingly feel comfortable sending bigger and bigger projects to India; companies that have never before outsourced feel comfortable dipping their toes in Indian waters.
Another trend is U.S. companies balancing their offshore risk by going to neighbors like Canada and Mexico. Canadian suppliers can handle highly complex projects better than other nations, and our neighbor to the north has a deep familiarity with U.S. business mores. And Mexico continues to offer an attractive cost structure. Both have geographic proximity going for them in the race for U.S. outsourcing contracts.
Finally, new members of the European Union—such as the Czech Republic, Poland and Hungary—are an enticing nearshore option for Western European enterprises and Europe-based U.S. businesses. Their costs are low now, but they won’t stay that way.
This guide covers the strengths and weaknesses of the outsourcing market in 24 countries, and can serve as a primer for navigating an increasingly globalized marketplace.