Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions
November 17 at 11:00 am US/Eastern (GMT-5)
Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.
Virtual Desktop Cost-Benefit Analysis — Michael Jacobs, Catlin Group
The analysis contained in this presentation measures the cost of everything from the machines and licenses to the infrastructure for virtual vs. traditional desktop environments.
Honor your best senior team members - Apply for the CIO Ones to Watch Award
Get well-earned public recognition for your top up-and-coming team members, your IT organization and your enterprise. Award winners will be announced, publicized and feted in May 2010, great timing to help attract new IT recruits to your company.
Learn more about the CIO Executive Council »July 15, 2004 — CIO —
Halfway through 2004, the offshore outsourcing trend is still gathering momentum.
By the end of the year, Gartner predicts that one out of every 10 jobs with U.S.-based IT vendors and service providers will be staffed offshore. Eighty-six percent of the 101 IT executives surveyed last year by CIO said they already offshore application development, and 26 percent offshore their call centers. And they predicted those numbers will rise.
We first ran this global outsourcing guide in November 2002. What’s changed since then?
For starters, the gap between India’s market share and that of other countries keeps growing. Companies increasingly feel comfortable sending bigger and bigger projects to India; companies that have never before outsourced feel comfortable dipping their toes in Indian waters.
Another trend is U.S. companies balancing their offshore risk by going to neighbors like Canada and Mexico. Canadian suppliers can handle highly complex projects better than other nations, and our neighbor to the north has a deep familiarity with U.S. business mores. And Mexico continues to offer an attractive cost structure. Both have geographic proximity going for them in the race for U.S. outsourcing contracts.
Finally, new members of the European Union—such as the Czech Republic, Poland and Hungary—are an enticing nearshore option for Western European enterprises and Europe-based U.S. businesses. Their costs are low now, but they won’t stay that way.
This guide covers the strengths and weaknesses of the outsourcing market in 24 countries, and can serve as a primer for navigating an increasingly globalized marketplace.