The Internet's Degrading Impact On Margins

By Stan Liebowitz

Sun, October 15, 2000CIO I hate to be the one to break the news, but you will have to work harder to make a profit on the Internet than you do in your brick-and-mortar operation.

What’s that, you say? What about the crazy valuations of Internet startups like Amazon.com and Yahoo?

All temporary and all based on, among other assumptions, the false belief that the advantages of the Internet will translate into higher margins. I’m talking about after the smoke has cleared from the current Internet gyrations and discombobulations—what economists refer to as a "long-run equilibrium."

The perception on Wall Street—and just about everywhere else—about the Internet generating more profits per unit of sales is simply wrong. The margins for Internet businesses will be lower, consistently lower, than for brick-and-mortar operations.

The reason, though it seems paradoxical, is that the Internet lowers the cost of doing business. Wall Street analysts like to drool over Internet startups because they see that virtual storefronts are less expensive to create than the real thing. These storefronts do not require real estate, plumbing, showrooms, dressing rooms, heating or air conditioning. Virtual storefronts can be scaled up without having to hire additional employees and build many locations to house them.

Most analysts have assumed that because companies doing business on the Net will have lower costs, this will translate into the ability to generate higher markups and higher margins than their brick-and-mortar counterparts. They often apply these margins to projected sales figures to determine future profits and investment potential. At one level this seems to make sense. After all, companies that have managed to achieve a cost advantage over their competitors, everything else equal, do earn higher profits and margins.

But what is true for individual companies is not true for markets consisting of many companies.

To understand this we have to dig a little deeper. Economists consider markets competitive when easy entry keeps the typical company in the industry earning only normal returns on investment—in other words, returns unimpressive enough to keep potential new market entrants interested.

If all the companies in a competitive industry achieve a reduction in costs, their profits, after an initial and temporary rise, will return to normal when new capacity and new entrants suck up any excess profits. Memory chip manufacturers, for example, constantly have falling costs, but new investment in fabrication plants at every uptick in profits eventually pushes profits back to the low levels that plague very competitive industries.

How do we know this model of competition is not just some aberrant creation from academics who’ve spent too long in their ivory towers? Because there is overwhelming evidence to support many of its implications, including the one that industries with lower costs per dollar of sales also have lower margins.


Loading...
Network MarketSpace
Thinking About Deploying Mobile Broadband?
Explore lessons and best practices experienced by companies that have deployed mobile broadband to their workforce. Learn more »
Increase Application Performance and User Experience
This research shifts the attention from basic load-balancing features to application delivery features. Learn more »
Gartner Magic Quadrant, Application Delivery Controllers 2009
The market for products to improve the delivery of application software over networks remains dynamic. Learn more »
McAfee's Network Security Platform IPS
McAfee's Network Security Platform IPS; the costs, benefits, flexibility, and risk elements. Learn more »
The Cost of SQL Sprawl
Learn how a new approach to SQL server consolidation can reduce server counts by 50%, lower maintenance costs by 70% and reduce administration time by 75%. Learn more »
A Bottleneck-free Infrastructure
Storage bottlenecks have a significant impact on performance and productivity. Learn more »
Application Delivery Despite Emerging Challenges
IT organizations need to choose appropriate application delivery solutions that can scale to support the emerging challenges. Learn more »
 
SPONSORED LINKS
 

ROI of Application Delivery Controllers

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

White Paper: Legacy Tools: Not Built for the Helpdesk

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

eZine: A Roadmap to Reducing IT Complexity

Gartner Magic Quadrant, Application Delivery Controllers 2009

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

White Paper: 5 Best Practices for Smartphone Support

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

White Paper: Visibility and the New Normal of Mobile Work

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

A Clear View Toward Virtualization

Virtualization Technology as a Business Solution

 
 
RESOURCE CENTER