Language disconnect: What the business says vs. what IT hears

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Credit: Paul T. Cottey

Most probably know what it means when you say you're 'giving it the old college try.' However, in general, business and IT often speak very different languages. Sometimes what means one thing to the business means something else entirely to IT. Here's a humorous look at some familiar jargon and the ultimate disconnect in meaning.

It's a brand new day. I'm up and at 'em and have hit the ground running. The early bird gets the worm. Let's dive right in, get those boots on the ground, and hit the gym. Whew! That was a great workout. Now, I'm fit as a fiddle and it's off to the showers before putting my shoulder to the wheel and my nose to the grindstone.

Back to where the rubber meets the road. It's a dog-eat-dog world, but I've drunk the Kool-Aid™ and have turned over a new leaf. No more glass half empty, I am going to walk a mile in my customer's shoes, and am going to work smarter, not harder. I'm a team player, bringing my "A" game to give 110 percent to find that best-of-breed solution. Put the shoe on the other foot, don't beat a dead horse, cross that bridge when I come to it, sink or swim, another day, another dollar. Time is money after all.

My door is always open so I can think outside the box, stick a stake in the ground, and drive a win-win solution. I'm going to crawl-walk-run my way to pluck that low-hanging fruit. No more lipstick on a pig, I only am interested in apples-to-apples comparisons, and to addressing the 800-pound gorilla. Time will tell, but so far I am happy as a clam.

I'm spending the rest of the day with the team, focused on our core competencies.  We've let bygones be bygones, wiped the slate clean, and are now pushing the envelope. We're drinking from the fire-hose in a data-driven environment to find a solution that, net-net, should go viral. Not to call the kettle black, but we've thrown in everything but the kitchen sink, and although you can't get blood out of a turnip, we've kept our eye on the ball. Ballpark figures say we should be the best thing since sliced bread, and that will be the icing on the cake.

We've got our priorities straight and have fit them into a whole new paradigm. We've eaten our own dog food, drunk our own champagne, and considered cannibalizing our own business, if that's what it takes to get the job done. Although you can't judge a book by its cover, the customer is always right.

I've got a frog in my throat, I'm dog tired, and hungry enough to eat a horse, so instead of going off on a wild goose chase, as quietly as a mouse, it's "see you later alligator." Make hay while the sun shines. When it rains it pours, but that cloud has a silver lining as all roads lead to Rome. I spin my wheels a little, but the longest journey starts with the first step. Time's a wastin' and I need to bring home the bacon.

Touch base with me in the morning and we'll dialog on how it all came out in the wash.

IT translation: Same old, same old.

Have a nice day. :-)


The opinions expressed in this Blog are those of Paul T. Cottey and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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