Hype Busting: Wireless, Speech Recognition, E-Marketplaces, CRM, The Web

By CIO Staff

PAGE 6

-Derek Slater

The Web as We Know It

The Trendline
Like TV, radio and the printing press before it, the Web has provoked a sea of change in communications. Geographic and geopolitical boundaries have evaporated. An individual in Tokyo with a Pokemon card to sell can market it to millions of potential customers around the globe using just a few mouse clicks. And only a couple years ago, not having a website meant that your company was merely cautious. Lack one now and you’re a relic, something to be stuffed and displayed at the Smithsonian.

The Promise
Most of the excitement is valid. The Web has set commerce on its ear. Online retailing continues to climb at a fantastic rate. People actually buy computers simply to get online. And recent reports indicate that the Web has even turned the tables on what was formerly a mostly-male venture—more women than men are now online according to a recent Jupiter Communications report. Always eager to go with the flow, corporations are looking for ever-more ways to integrate the Web into their operations, through intranets, sales sites, online marketplaces and—most recently—application service providers who say they can turn the Web into your very own virtual office, freeing IT from having to manage millions of desktop PCs full of applications.

The Pitfalls
Even as companies clamor to hire legions of freshly graduated art majors and Java programmers at $75,000 a pop, there’s a chance that the Web as we now know it might become a footnote in the history of the Internet.

For instance, take the problem of consistency. Most websites are designed to do only a handful of things: deliver text, provide areas for collaborative discussion or serve as a repository for files, be they program patches, video clips or music samples. Unfortunately, every website is like an application unto itself—with differing interfaces, capabilities and styles. That’s where Napster and its clones come in. It’s possible to imagine a world where users simply pick a Napster-like client (MyCIO.com has one called Rumor, and Intel is investigating similar technology) that delivers the interface and features they like and then connects to fathoms of XML-formatted data sitting in databases around the globe. The need for websites diminishes, and everyone gets their information in a format that suits their needs.

Suddenly, all that fancy formatting, hours of laboring over site designs, screaming matches about whether to support frames or not, and heated arguments over who’s division gets the big GIF on the front page this week go up in smoke—most likely along with a lot of the employees who sit in on those meetings. And Napster-like clients are only the first contenders in what is bound to be a flood of new technologies during the coming years that bend the basic pieces of the Internet to their own ends—ends that may differ greatly from the pick-and-click experience we all enjoy today.

$firstKeyword

Loading...
Mobile MarketSpace
Retooling IT for a Mobile Workforce
Check out this research note from IDC for guidance. Learn more »
The Continued Evolution of Wireless Mobility
Learn about the two leading 4G technologies, the current status of deployed 4G networks, and how to manage long-term 4G costs Learn more »
Thinking About Deploying Mobile Broadband?
Explore lessons and best practices experienced by companies that have deployed mobile broadband to their workforce. Learn more »
Improving Healthcare Delivery with Role-Enabled Communications
Today, more healthcare IT organizations than ever are interested in implementing UC applications in a planned, cost effective manner. In order to meet their tremendous potential for improved healthcare delivery requires far more than UC; it requires role-enabled communications. Learn more »
Mobility Enables True Unified Communications
Deploying UC in conjunction with a mobility solution can increase employee productivity and improve customer service enabling workers to more easily collaborate from disparate locations. Learn more »
Making Consumer TwoFactor Authentication Cost-Effective
Offering your customers the security of two-factor authentication can help you boost your online business. Learn more »
Solve Five Key IT Security Challenges
Get a high level of security with minimal user impact. Learn more »
 
SPONSORED LINKS
 

Top 10 Lessons Learned for Corporate 3G Mobile Broadband Deployments

Mobile Security: The Essential Ingredient for Today's Enterprise

White Paper: Legacy Tools: Not Built for the Helpdesk

Learn how to maximize the mobile web opportunity

Upgrading to VMware vSphere with vWire

Maximizing website Return on Information with high-quality search

See how AT&T can help protect your network.

Webcast: Unleashing the Power of Customer Data

White Paper: Improve Agility with Operational Responsiveness

Taking a Seat at the Executive Table: The Reality of Virtualization

White Paper: Next Generation Remote Infrastructure Management

Keeping Your Members Safe from Online Scams and Predators

The Total Economic Impact of Network Security Intrusion Prevention

Generation Remote Infrastructure Management - Changing the Paradigm

Cloud-Based Email Management: Opinion Shifts In Favor

eBook: How Can You Make Your People Productive Anywhere?

Achieving Business Agility with Application Grid

Taking the Service Desk to the Next Level

Learn about The Information Technology Infrastructure Library.

Return on Information: Google Enterprise Search pays you back. Get the facts.

VMware. The source for Business Infrastructure Virtualization.

ShoreTel tells businesses to untangle from competitors' complexity and turn to its brilliantly simple UC solution

Top Five CIO Challenges

Read the RSA report: Security for Business Innovation

64-page prescriptive guide to security, compliance, and IT operations.

4G Revisited. The Continued Evolution of Wireless Mobility.

White Paper: 5 Best Practices for Smartphone Support

Five-Step Mobility Management Plan

White Paper: Visibility and the New Normal of Mobile Work

Return on Information: Google Enterprise Search pays you back

Cut Costs & Green Your IT Operations with PC Power Management

White Paper: 4 Customer Service Myths

White Paper: Managed Security for a Not-So-Secure World

Global Research: CIOs Weigh In On Virtualization

5 Key Virtualization Management Challenges

Secure Email and Web-Based Communication from Evolving Attacks

WagerWorks Takes Fraudsters Out of the Game using iovation

Seven Design Requirements for Web 2.0 Threat Protection

Increase UPS efficiency without sacrificing protection.

Learn how advanced forecasting tools can deliver significant business results for global corporations.

Lower IT Costs with Oracle Database 11g Release 2

Ready to virtualize tier one applications? Check your virtualization maturity.

Seven Ways ITIL Can Help You in an Economic Downturn

Tips for successful virtualization management.

AT&T Synaptic Storage as a Service. Expand on demand

Trend Micro ranked #1 against real-world malware. Read more.

Webinar: Jump-start your in-house e-discovery with Ringtail QuickCull from FTI Technology

Streamline IT Costs. Boost Performance with WAN Optimization.

Build your 1st app FREE with Force.com

TDWI checklist helps define data readiness for analytics. Download report.

 
 
RESOURCE CENTER