Finding the Lasting Value of Knowledge Management

By Tom Davenport

PAGE 3

Just as the World Bank will always offer loans, Ryder may always be the place to go for commercial trucks. But both organizations are also becoming destinations for high-powered knowledge-based solutions. The hype behind knowledge management may wax and wane, but the business transformations under way at Ryder and the World Bank are true indications of the long-term value of knowledge and its management.


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Applications MarketSpace
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