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Overview: The Resourceful 100

After stocks tumbled and earnings slid three years ago, CIOs took steps to rein in technology spending. They let people ...

 

August 15, 2003CIO

After stocks tumbled and earnings slid three years ago, CIOs took steps to rein in technology spending. They let people go, froze salaries, canceled projects and fired consultants. But those solutions can go only so far before cost-cutting begins to cannibalize essential operations, hurt quality and service levels, and stifle innovation. Tough times demand more than penny-pinching and bullet-biting; they require resourcefulness—creativity combined with a commitment to wring the most value from every IT dollar. From nearly 400 applications, we chose the 100 companies whose resourceful practices have best helped them preserve business-critical IT capabilities and, just as important, invest in new systems to drive efficiency and fuel growth.

"It’s really easy when you’re under cost pressure to adopt a don’t-do-anything, slash-and-burn sort of approach," says Doug Busch, vice president and CIO of honoree Intel. But the resourceful approach is not just to cut costs but to become better by improving efficiency without compromising quality. Busch is systematically reducing IT costs while improving services. His goal is to cut his costs per unit of service in half, which allows the savings to fund new initiatives, such as providing wireless laptops to improve employee productivity.

This redistribution of funds carved out of fixed costs is a common theme among the Resourceful 100 honorees, which represent more than a dozen major private-sector industries, nonprofits, government agencies and the military. They range from small startups, such as fuel-cell maker Plug Power, to multinationals, such as Procter & Gamble. Other hallmarks of the Resourceful 100: They routinely cultivate creative ideas for system reuse. They build adaptable and flexible staffing models and make thoughtful sourcing choices. They continuously improve the quality of their software development and project management. They add rigor to their decision making and build win-win partnerships.

And they do it all with alacrity—80 percent of our honorees routinely get a resourceful idea off the drawing board in three months or less, according to "The CIO 100 Honoree Survey." (Full results are online at www.cio.com/cio100.) Financial necessity may be the mother of cost-control invention, but in the most resourceful companies, managing IT staff and assets more effectively isn’t defined solely by business conditions. For our honorees, resourcefulness transcends the state of the economy. Resourcefulness is an ethos, a guiding principle for a corporate culture that continually questions whether there is still more value to be gained and more and ever smarter ways to invest precious assets. To sustain this principle in both bad times and good, 87 percent of our chosen companies rely on repeatable, often formalized processes to identify and implement resourceful ideas.

 
 
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WHITE PAPERS

5 Tips for Data Loss Prevention Solutions

RSA® The Security Division of EMC has identified 5 key considerations to help organizations simplify the evaluation process for selecting a DLP solution that is right for their business.
 

Communications Transformation Platform

The Communications Transformation Platform enables you to provide the services your customers demand - faster, cheaper and with less risk.
 

Global Change in the TV Industry

Capgemini and MediaXchange have captured key insight to the change across the TV industry.
 

Secure Training Videos to Prevent Theft

Learn how Dream Force extended their marketing reach without being constricted.
 

Prevent Intellectual Property Theft

Learn what the key components were in Hock International's purchasing decision.
 

Is Your PDF Security Software Really Secure?

Find out what security vendors might not be telling you about their products and solutions.
 

WEBCASTS

Managing Client Systems in the Enterprise

Keeping client systems costs under control is just one of the many initiatives IT must address when trying to manag...
 

Webcast with Dan Vesset: Investing in Business Analytics Technology

What exactly is business analytics and why should you care? Dan Vesset of IDC and Gaurav Verma of SAS answer this a...
 

Capitalize on Your SAP Content

After 18 years of partnership and over 3,000 successful customer deployments, Open Text has become SAP's premier pa...
 

Enterprise Cloud Computing: Ready for Primetime?

The progression toward enterprise cloud computing is happening today, as industry leaders deploy technologies that ...
 

Preparing Your Business Services for the Future

Would you trust your network monitoring tools enough to know when something is truly halting a business service? Wh...
 

Enterprise System Management Challenges in Big Organizations with Eli Almog

In this Podcast with Eli Almog, Corporate Architect in BMC's CTO Office, discusses how IT managers can know when it...
 

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