Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
Public Council Teleconference: Application Rationalization — Hidden Costs and Smart Decisions
November 17 at 11:00 am US/Eastern (GMT-5)
Join Honorio Padrón, of The Hackett Group, who will share the drivers for companies to tackle application rationalization and the results of research that define the hidden cost of complexity. Additionally, we will discuss key decision milestones—to start or not, holding the course steady and fulfilling expectations.
Virtual Desktop Cost-Benefit Analysis — Michael Jacobs, Catlin Group
The analysis contained in this presentation measures the cost of everything from the machines and licenses to the infrastructure for virtual vs. traditional desktop environments.
Honor your best senior team members - Apply for the CIO Ones to Watch Award
Get well-earned public recognition for your top up-and-coming team members, your IT organization and your enterprise. Award winners will be announced, publicized and feted in May 2010, great timing to help attract new IT recruits to your company.
Learn more about the CIO Executive Council »September 01, 2003 — CIO —
Asked about their companies’ offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a CIO survey confirmed what you might expect. India was the major destination (89 percent have work done there). Labor costs were the biggest area for savings (according to 86 percent of respondents). And application development was the main activity (86 percent contracted for this work offshore). The survey also found that companies expect a fast return and other benefits from going offshore.
Once they figure out cost savings, executives most often cited IT productivity and competitive advantage as the benefits of offshore outsourcing
44% IT department productivity
30% Competitive advantage
21% Employee productivity
20% Internal customer satisfaction
17% System uptime
13% Increase in revenue
13% Soft benefits (employee job satisfaction, turnover rates, morale)
11% Customer satisfaction (external)
8% Percent of business/service conducted via the Web
9% Other
Asked which processes and applications they probably wouldn’t outsource to an offshore contractor, survey respondents say systems planning and R&D are important to keep in-house. But no process was deemed untouchable by more than 50 percent of the respondents.
45% Systems and architecture planning
43% Research and development
38% Business process (such as HR, finance)
35% Data center
32% IT infrastructure
22% Call center
17% Help desk
15% Systems administration/support
6% Application development/maintenance
Source: CIO’s offshore outsourcing survey tabulated results from 101 CIOs, IT executives and managers during May 2003.