Offering regional and national programs, CIO (and CSO) events bring together some of the most respected names and thought leaders in information technology and security. Presented by CIOs and other senior level executives, these invitation-only programs offer timely topics and strong networking. Learn More »
June 17, 11:30 AM - 12:30 PM U.S./ET (GMT-4)
Larry Bonfante, CIO of the U.S. Tennis Association, will discuss the skills and approaches that your rising IT leaders must learn to be effective in an executive capacity.
How to Handle Your New CEO: Managing Turnover at the Top
June 18, 11:00 AM - 12:00 PM U.S./Eastern (GMT-4)
Turbulent times have increased turnover at the top. Find out what Council CIOs have done to "break in" new CEOs—build relationships, set expectations, educate on the role of IT.
Mid-Market CIO Panel: Tips and Techniques for Improving Vendor Relationships
July 15, 4:00 PM - 5:00 PM U.S./Eastern (GMT-4)
We'll highlight relationship priorities and best practices identified in a Council study, and we'll interact with a CIO panel on the approaches they've used to improve strategic vendor partnerships.
Executive Competencies Assessment Tool
Assess Your Business Leadership Skills with the Council's new benchmarking tool. Rate yourself in change leadership, strategy, customer focus and more.
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June 15, 2003 — CIO —
Build stories around compelling subjects. Universally powerful subjects include: achieving rewards, avoiding major losses, gaining respect, strengthening security, reducing risk.
Use a story to translate the main investment payoffs into favorite senior exec initiatives. If your business case argues for expanded Web services for improving customer support and your CEO is adamant about increasing profits, make your story about how happier customers can also reduce sales, marketing and support costs.
Use familiar situations. For instance, good ROI stories for a forest products company likely involve forests, logs and lumber.
Use vivid language. If promoting competitive advantage, consider words like conquer, crush or triumph. If urgency is the driver, speak of pressure, speed, stress or vitality.
Keep it truthful. Make sure any facts or quotes you use are accurate. If describing future situations, make it clear that they are projections.
Be succinct. Stories command attention only when they quickly make their point. Try to keep individual stories to fewer than 100 words.
Stay alert for story ideas. Hang out at physical and virtual water coolers where stories get told. Interview influential clients and important suppliers. Store up stories for later use.
Study good storytelling in action. Keep your ears tuned for natural storytellers in your company. Salespeople, marketers and public relations people often fit this mold.