Veteran CIO values personal connections

After transitioning from a long tenure at GE to the CIO position at Starwood Hotels & Resorts, Martha Poulter's first move was to go on a 'listening tour' to get feedback from users.

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When Martha Poulter took on the role of CIO at Starwood Hotels & Resorts Worldwide in June 2014, she saw a leadership team that shared her thoughts on how technology supports business strategy. "What really excited me in talking with the leadership team here was the spirit of innovation and creativity around how to continue to position Starwood, its brand, its properties, its owners in a leading light in a digital world," she says.

A 25-year IT veteran who previously held several IT leadership positions within the GE corporate family, Poulter now leads a technology team that includes 350 corporate-based employees, 1,200 people in other locations and 1,000 with Starwood's outsourcing partner. Here, she shares her ideas on IT leadership.

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