Survey Results: IT Execs Tackle Wireless

By Lee Pender and Lorraine Cosgrove Ware

PAGE 2

Rynd also cites a more subtle benefit: image. "We want [our salespeople] to walk into a home and instantly have the customer recognize us as a technological leader," he says. "We don’t want to look stodgy. No more cardboard presentations."

Rynd says he knows that quality of service will be a very important issue; wireless transmission speeds are slower than back at an office workstation. But Rynd is charged with working out the kinks while his company presses on with wireless.

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