E-Mail Management: How to Tame the E-Mail Beast
E-mail is a seemingly mundane issue but one that demands careful attention from the CIO. The key realization is that e-mail management is principally about people management.
Naramore knows it’s just a matter of time before the next incident crops up. "You train them, then it happens again. Luckily we haven’t had any downtime from this stuff."



